Application Engineer

JOB DESCRIPTION

Identify and resolve application issues encountered by users.
Perform upgrading of application software.
Responsible to drive all technical and functional issues towards closure
Perform diagnosis, investigation, resolution, coordination with business, application owners, and infrastructure support.
Assist in compiling data and material for presentations.
Interface with other technical support personnel, engineering and product management to escalate and resolve issues.
Conduct feedback from users. Evaluate and perform changes as a form of continuous improvement.
Co-ordinate and involve in SIT, UAT application testing.
In charge and perform Software Release Management.
Co-ordinate and work with customer on for software release and application release and testing.
Deployment of patches in multiple environments and tracking the same.
Perform troubleshooting and resolve Portal and application related incident based on SLA.
Provide evidence, root cause, finding and resolution in the incident report.
On 24 x 7 standby and be back in office as and when required.
Require in depth support on ITSM based on Jira Platform.
Support on business application. (Training will be provided on business application)

JOB REQUIREMENT

Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent
Graduate with good learning attitude and relevant experience can be considered. Candidates with more experiences can be considered for senior roles.
Familiar to full-stack development and understand concepts of software engineering.
Knowledge of Agile Development methodology.
Knowledge of coding languages.
Programming experience.
Knowledge of databases.
Have experience in conducting SIT and UAT.
Ability to write test plan and test cases.
Ability to perform software testing.
Ability to learn new software and technologies quickly.
Ability to follow instructions and work in a team environment.
Good team player with critical thinking, analytical and creative problem-solving skills.
Detail-oriented.
Be open to challenges and ability to accept new roles and assignment whenever required.
Ability to work under extreme pressure.
Ability to work during office hour and provide standby support after office hour in a 24 x 7 operations environment.

WHAT'S ON OFFER

We are applying hybrid working model, 2 days at the office. However, during the probation period, we request the employee go to the office 4 days per week.
13th salary
14 days of annual leave (to be finalized with the group to add more)
Full salary during the probation, full social-health insurance
Other benefits will be discussed at the offer stage

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Application Support

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J01329

Status:

Close

Related Job:

Backend Engineer

Ho Chi Minh - Viet Nam

Product

  • Typescript
  • NodeJS
  • Python
  • AI

Build the core gateway: a unified, OpenAI-compatible API in front of multiple providers (OpenAI, Anthropic, Google, plus self-hosted and OSS models). Own provider routing and reliability: load balancing, automatic failover, and cost and latency-aware routing. Build billing and metering that is correct, not approximate: per-request token accounting, usage ledgers, cost attribution per team, user, and key, budgets, and spend limits. Ship org controls: API key management, per-team and per-user quotas, rate limiting, and RBAC. Handle streaming and performance: low-overhead proxying, streaming responses, connection handling, and caching where it helps. Contribute to the Jan Agent and connect it to the router: route its model and tool calls through the gateway, and make agent traffic first-class in metering, controls, and observability. Make deliberate speed-versus-correctness calls: move fast where iteration is cheap, refuse to cut corners where a bug means a bad charge or a leaked key, and pay down debt on your own initiative.

Negotiation

View details

Senior Backend Engineer (Shop 6.0)

Ho Chi Minh - Viet Nam

Outsource

  • NodeJS
  • Azure

Design and develop the backend services for the core areas of Shop 6.0 (catalog, orders, payments, ERP Cloud integration) Define API boundaries and ensure consistent, scalable communication between services Own reliable data synchronization between the ERP Cloud and the platform, including error handling and recovery mechanisms Optimize systems for performance and scalability (caching, asynchronous processing, read/write optimization) Establish observability standards (logging, monitoring, alerting) across all backend services Conduct code reviews, promote best practices, and support less experienced team members

Negotiation

View details

Product Engineer (Flutter)

Ho Chi Minh - Viet Nam

Product

  • Flutter

Develop and implement products and features from inception to completion, including idea generation, understanding strategic goals, production, user feedback iteration, and ongoing maintenance. Define the scope of features and projects, and create technical design documents for handover. Enhance application performance by implementing technical improvements to improve speed, stability, and scalability. Pay close attention to UI and interaction details to create a seamless user experience. Streamline development processes, enhance code quality, and enforce engineering best practices, and also maintain a zero-bug standard. Collaborate with designers to create a user-friendly UX/UI and work closely with the Customer Success team to understand product usage. Embrace a tester's mindset by incorporating testing into the development process and taking ownership of the quality of the final product.

Negotiation

View details