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IT Helpdesk Specialist

Ha Noi - Viet Nam

Information Technology & Services

• IT inhouse
• Application Support

Manage Tier 0-3 tickets and follow accurate escalation paths as needed - Our 24x7 Help Desk handles most requests, but some requests require on site assistance. Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms. Procure and maintain IT inventory including asset management and consumables. Deliver world class support to the site, its users, and the IT department through the use excellent judgment, problem-solving, and decision-making abilities and outstanding communication and documentation skills. Rack, network, power, and support for servers, switches, APs, UPS units and other equipment as needed and with support of the global IT specialist teams. Meet with Site leaders and staff regularly to collect feedback, collate issues, anticipate site growth / changes, and drive solutions through working with IT and others. Work closely with user and site administration staff as the local IT representative and drive improvement Help manage office build out projects for IT equipment deployment, setup, configuration, installation, and management. Continuously look for opportunities for improvement by investigating new technologies and methodology and making recommendations to the relevant teams Anticipate site needs to streamline requests and asks from local users and build tools and systems to mitigate ticket/issue submission where possible.

Negotiation

Principal Frontend Engineer (Cloud BI - ReactJs)

Ho Chi Minh - Viet Nam

Product, Fintech

Frontend Architecture & Development: Design, implement, test, and optimize modern frontend applications using cutting-edge web technologies. User-Centric Design: Collaborate with product managers and designers to create user-friendly, accessible, and visually compelling interfaces that align with business goals. Testing & Quality Assurance: Develop and maintain comprehensive unit, integration, and end-to-end test suites using tools such as Jest, React Testing Library, Cypress, and Playwright to ensure reliability and robustness. API Integration: Build seamless and efficient interactions between the frontend and backend APIs, ensuring responsive, real-time, and secure experiences, including robust authentication and authorization mechanisms. Performance Optimization: Monitor, profile, and enhance frontend performance to ensure a smooth and consistent experience for users. Code Quality: Write clean, maintainable, and well-tested code that adheres to engineering best practices and team standards. Cross-functional Collaboration: Partner with backend engineers to define and refine API contracts. Work with QA engineers to ensure UI testability and overall product quality. Collaborate with data engineers to integrate frontend data visualizations and analytics. Mentorship: Share knowledge, review code, and mentor junior frontend engineers to help them grow in their roles

Negotiation

Backend Engineer

Ho Chi Minh - Viet Nam

Product

• Java

Oversee and improve services for various platforms, using Java, Spring Boot, Kotlin, MySQL, Redis, and Kafka. Work with the planning team to create new features and enhance system operations. Create and maintain thorough test codes to uphold software quality and reliability. Engage in code reviews and exchange constructive feedback for collaboration.

Negotiation

Global Sales Staff

Ho Chi Minh - Viet Nam

Outsourcing

• Sale

Actively generate and develop leads, primarily through online channels while also maintaining relationships with existing clients. Prepare proposals and quotes for potential clients seeking quality assurance and software development services, specifically in the areas of software testing, manual testing, automation, and AI. Collaborate with account managers, project facilitators, and in-house engineers to support clients and provide technical assistance as needed. Communicate essential project details to clients, including technical capabilities, milestones, and resource allocation, according to project specifications. Demonstrate a willingness to expand knowledge of new technologies within the software testing and development domains.

Negotiation

Senior QA/QC Engineer/Designer (English)

Ho Chi Minh - Viet Nam

No.1 Construction Tech company in Japan

• Manual Test

Test Design & Execution - Develop, execute, and manage comprehensive test cases for web and mobile applications, ensuring thorough documentation, reporting, and communication (all in English). Reporting & Analysis - Create detailed test reports, solid test plans, and insightful bug analyses, enabling informed decision-making post-testing. Quality Advocacy - Drive product quality improvements by refining system requirements and enhancing the UAT process, proposing and implementing custom improvement plans. Risk Management - Engage early in projects to identify, assess, and mitigate potential risks, such as bugs, ambiguities, and timeline disruptions. Continuous Improvement - Implement strategies to prevent recurring issues and constantly refine testing processes, ensuring long-term efficiency. Automation Testing - Autify, Playwright, MagicPod Backend - Ruby on Rails, Go, Amazon Aurora (MySQL), Elasticsearch, DynamoDB Frontend - Nuxt.js/Vue.js, ReactJS Mobile App - Kotlin, Swift, Flutter CI/CD & Version Control - CodePipeline, CodeBuild, CircleCI, GitHub Actions Collaboration & Design Tools - Swagger, Docker, ZenHub, Figma

Negotiation

ERP Consulting Manager

Ho Chi Minh - Viet Nam

Offshore

• Business Analyst
• ERP

Oversee end-to-end ERP implementations, ensuring projects meet scope, timeline, and budget requirements. Manage project planning, resource allocation, risk mitigation, and stakeholder communication. Facilitate requirements gathering, solution design reviews, and approval of critical milestones. Ensure smooth coordination across data migration, testing, training, and go-live phases. Act as the primary escalation point, leading resolution efforts for project challenges. Lead and mentor a team of 3-10 ERP consultants, supporting their growth and performance. Establish clear performance expectations, provide constructive feedback, and foster professional development. Encourage collaboration, accountability, and a culture of continuous learning. Drive the adoption of internal project standards, tools, and best practices. Cultivate strong relationships with client stakeholders through transparent communication and reliable delivery. Maintain a deep understanding of client business objectives, ensuring ERP solutions align with their strategic needs. Lead client check-ins, steering committee meetings, and post-implementation evaluations to ensure project success. Work closely with leadership teams to enhance project delivery frameworks and internal processes. Track key project metrics (KPIs) and provide insights to optimize team performance and efficiency. Support resource planning, project forecasting, and scalability initiatives for long-term growth. Contribute to strategic decision-making with a focus on delivery excellence.

Negotiation

Senior Full-stack Web Developer

Ho Chi Minh, Da Nang - Viet Nam

Outsourcing

• Python
• Frontend
• AI

Collaboration & Innovation - Partner closely with founders and a dynamic team to develop AI-powered web applications, transforming groundbreaking ideas into reality. Full-Stack Development - Design, implement, and maintain both front-end and back-end systems, ensuring seamless integration for an optimized user experience. Cloud Deployment - Build, deploy, and scale applications on leading cloud platforms like AWS, GCP, and Azure, delivering reliable solutions that support millions of users. AI-Driven Enhancements - Utilize cutting-edge AI technologies, including generative AI frameworks, vector/graph databases, Retrieval-Augmented Generation (RAG), and large language models (LLMs), to improve development efficiency and code quality. Mentorship & Continuous Growth - Foster a culture of collaboration, knowledge sharing, and continuous learning, empowering team members to refine their skills and drive innovation.

Negotiation

Senior Backend Developer (GenAI)

Ho Chi Minh, Ha Noi - Viet Nam

Information Technology & Services

• Spring Boot
• Kotlin
• AI

Microservice Development - Design, develop, and optimize high-performance microservices using Spring Boot and Kotlin, ensuring scalability and efficiency. Event-Driven Architecture - Architect and implement asynchronous communication systems utilizing Kafka or similar messaging technologies to enhance real-time data processing. Cloud & Containerization - Deploy, manage, and scale services within Kubernetes environments, with a preference for AWS-based infrastructure. Database Management - Work with PostgreSQL, preferably via Amazon RDS, ensuring data integrity, optimization, and reliability. GenAI Integration - Experiment and prototype with LLM APIs, prompt engineering techniques, LangChain/Spring AI, or Amazon Bedrock to enhance AI-driven solutions. Best Practices - Apply secure coding standards, automated testing strategies, and performance optimization techniques to maintain high-quality software development. Collaboration - Partner with frontend engineers, architects, and DevOps teams to create seamless and well-integrated systems. Continuous Improvement - Keep up with emerging backend technologies, fostering innovation and continuous enhancement of development processes.

Negotiation

Backend Engineer

Ha Noi - Viet Nam

Financial services, Crypto

• NodeJS
• Golang

Design and develop a multi-source data collection system: crawlers, APIs, RSS feeds, etc. Build and operate a data pipeline for processing, standardizing, and storing large-scale data (ETL). Design a semantic search query system based on embeddings and vector databases. Integrate data with AI systems under the Retrieval-Augmented Generation (RAG) architecture. Develop backend APIs for features such as stock code queries, pushing new content, and source management. Optimize system performance for processing and storing data as it grows rapidly over time.

Negotiation