B2B Sales Manager

(JTL) Delivery Manager

Ho Chi Minh - Viet Nam

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• Project Management

Oversee the leadership, mentoring and development of two engineering teams, namely AI BI and AI-Powered Service Desk. This includes managing recruitment, evaluating performance, and facilitating career growth. Take accountability for the delivery of both teams, comprising planning, prioritization, sprint execution, and ensuring high-quality releases. Work in conjunction with Product, Data Science/ML, and Design to establish roadmaps and convert business requirements into technical implementation. Offer technical direction and architectural oversight across BI dashboards, analytics pipelines, and AI-powered service/support tooling. Advocate for engineering best practices such as code quality, testing, CI/CD, observability, and documentation. Manage competing priorities across both teams, resolve obstacles for engineers, and oversee inter-team dependencies. Collaborate with backend, frontend, and ML engineers to ensure unified architecture across the teams. Provide regular reports on team performance, progress in delivery, and potential risks to senior leadership. Cultivate an environment focused on accountability, collaboration, and continual enhancement. Remain involved in hands-on tasks as required, including code reviews, architecture discussions, and making technical decisions.

Negotiation

Team Manager

Ha Noi - Viet Nam

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Own the overall performance and operations of the pre-sales function, managing multiple language-based teams (currently English- and Mandarin-speaking) through their Team Leaders. Coach and develop Team Leaders, ensuring consistent people management, performance standards, and team engagement across markets and languages. Act as the primary operational point of contact for the client stakeholder, aligning pre-sales execution with client expectations, product updates, and commercial goals. Drive pre-sales strategy, process optimization, and service quality to deliver strong customer experience and sales conversion for client products. Collaborate cross-functionally with internal Technical teams and other departments to ensure effective operations and smooth inquiry-to-sale conversion. Lead performance management through data analysis, reporting, and continuous improvement initiatives, sharing insights regularly with internal leadership and the client. Build and sustain a high-performance, resilient team culture in a fast-paced, scaling environment.

Negotiation

Featured Job

Pre-sales Director

Ha Noi - Viet Nam

Outsource

• Presale

Quản lý & Điều hành: Xây dựng, quản lý và điều hành toàn bộ hoạt động của Bộ phận Pre-sales. Tư vấn & Chiến lược CNTT: Tổ chức tư vấn giải pháp, tham gia xây dựng chiến lược CNTT cho khách hàng. Nghiên cứu & Cập nhật công nghệ: Tham gia các chương trình hợp tác, đào tạo của hãng theo định hướng chiến lược công ty. Liên tục cập nhật công nghệ và giải pháp mới. Quan hệ đối tác & khách hàng: Phối hợp với Bộ phận Quản lý Đối tác để triển khai các hoạt động liên quan. Thực hiện nhiệm vụ khác: Đảm nhận các công việc khác theo yêu cầu của Quản lý trực tiếp.

Negotiation