Business Analyst Lead

Data Experience Lead

Ho Chi Minh - Viet Nam

Product

#Enable Product Teams to Deliver Data Products Coach pods to design, build, deploy, and maintain Data Products as per our playbooks. Translate platform playbooks into simple, actionable user guides. Guide teams evolving into new Data Mesh roles (DPO, Steward, Data Architect, Analytics Engineer etc). Provide high-touch support for early-wave or complex Data Products.#Build a High-Quality Enablement Engine Turn data products & underlying platform relatable & interesting for everyone across the organization. Develop a digital enablement portal (guides, checklists, templates, videos). Create structured training pathways and capability uplift programs for all impacted staff/users. Produce clear visual artifacts - diagrams, flows, web-style docs, promo videos to help with adoption & understanding. Run onboarding, workshops, roadshows, Q&A sessions, town hall presentations, and demos.#Consulting, Support & POCs Provide structured guidance across ingestion patterns, medallion design, semantics, quality, and metrics. In other words, be the voice of our playbooks designed to ensure consistence in a mesh environment. Execute or coordinate targeted POCs for pods needing specialized help. Coordinate expert resourcing required to build PoCs from the Mesh Platform Team. Manage PoC's as mini-project. Identify and relay reusable patterns back to Data Mesh Platform Team. Organize Showcases to create visibility, excitement, and promote reuse.#Own the Mesh Experience Layer of the Platform Own the end-to-end user experience design for the Data Mesh Platform, ensuring clarity, trust, and ease of use. Shape how users discover, understand, and interact with data products across domains. Maintain UX standards partnering with our customer facing UX Design team. Take a deeply user-centric approach: reduce friction, minimize cognitive load, and elevate the data mesh experience driving the change through intuitive and guided technology. Engage with end users such as product teams, analysts, engineers, and bank users, business leaders to understand needs and gather insights. Integrate continuous feedback loops and iterate quickly to improve platform usability. Ensure all Mesh Experience features reinforce the "data-as-a-product" mindset and support adoption.#Drive Communication & Alignment Maintain active channels (Slack, monthly showcases, team updates, wins, success stories). Communicate expectations, standards, and timelines clearly. Highlight wins and success stories to build momentum. Curate external content that is relevant to our transformation e.g. Databricks newsletter#Monitor Adoption Keep track of progress of rollout, leader boards, and raise blockers with appropriate stakeholders. Use data to highlight platform adoption, culture change, wins and challenges. Produce clear and compelling summaries on adoption progress and also to enable decision making. Manage end user feedback, request for assistance and be the link between users and platform team.

Negotiation

Sales Leader

Ho Chi Minh, Ha Noi - Viet Nam

Outsource

• Sale
• Management

#Sales Execution & Strategic Growth (50%) Key Account Acquisition: Personally approach, negotiate, and close deals with large merchant groups, franchises, and multi-location retail chains. Ecosystem Cross-selling: Identify opportunities to pitch additional financial products (e.g., SME Loans, Lending solutions) built on our POS ecosystem. Revenue Protection: Master the payment processing fees (MDR structures) and hardware technicalities to provide competitive and profitable solutions to merchants. Quality Control: Ensure all onboarded merchants are legitimate and comply with compliance standards, minimizing post-audit risks for the Accounting/Risk teams.#Team Leadership & Talent Retention (30%) Field Coaching & Shadowing: Spend at least 40% of time on the field with Sales Staff, providing real-time "objection handling" coaching to ensure they pass their probation period. Accountability for Retention: Directly responsible for the Sales Retention Rate. Analyze reasons for early departures and implement countermeasures to stabilize the team. Culture Building: Foster an "Ownership Mindset" within the team where performance is measured by results, not just hours spent in the office.#Process Management & Data Hygiene (20%) CRM Enforcement: Lead by example by using CRM systems daily. Ensure the "No Lead in CRM = No Result" policy is enforced across the group. Administrative Accuracy: Conduct preliminary reviews of Merchant Service Agreements (MSAs) to eliminate errors before submission, reducing the workload and bottleneck for the Back-office/Accounting teams. Analytical Reporting: Provide weekly reports for the Head of Sales, focusing on conversion rates (Leads to Activated Terminals) and identifying bottlenecks in the sales funnel.

Negotiation

Data Scientist Lead

Ho Chi Minh - Viet Nam

Outsource

• Machine Learning
• Data Engineering
• Cloud
• Management

Creating robust ETL/ELT data pipelines for structured and unstructured data Developing interactive dashboards and visualizations for effective communication of insights Evaluating, deploying, and evaluating machine learning and/or generative AI models Applying statistical analysis and mathematical modeling to extract insights from complex datasets Working with various teams to deliver data-driven solutions Creating and maintaining scalable ML pipelines and APIs for real-time and batch inference Ensuring best practices in model versioning, reproducibility, observability, and governance (MLOps) Staying updated with AI/ML trends and contributing to projects involving semantic search, knowledge graphs, or retrieval-augmented generation as necessary.

Negotiation