Business Analyst (Service Now)
JOB DESCRIPTION
Responsible for collecting functional requirements from business users, analyzing, and translating them into technical functionalities for the development team to do developments.
Ensure enhancement are creating a business value
Conduct necessary testing for developed system functionalities as per the functional requirements and ensure everything is in order before releasing them to end users for user acceptance testing
Support user acceptance testing
Liaise with the stakeholders to identify their enhancement requirements
Manage stakeholders / risks and control timeline for each project
Modeling business processes and identifying opportunities for process improvements
Support day-to-day operations (end user inquiries, system maintenance, etc)
Design proper inquiry/issue process including Service Desk
Organize major platform upgrades or any necessary platform change activities
JOB REQUIREMENT
At least 3 to 4 years working experience in delivering IT projects
More than 1 year of Development experience
More than 2 years' experience as business analyst
Degree in IT; Business or equivalent
Analytical skill with IT background
Able to work independently with minimal supervision, and able to work well in teams.
Possess initiative, be self-motivated, and a willingness to learn.
Ability to communicate with all stakeholders from various levels and backgrounds
WHAT'S ON OFFER
Well trained and dedicated to being able to catch the pace smoothly.
Attracted salary based on the ability of the candidate and the general salary framework set by the company.
Salary review every 6 months based on the work performance.
13th-month salary and bonus for holidays.
Team building once a month.
Company trip once a year.
PVI healthcare insurance.
Full social benefits in accordance with the company and the law of Vietnam.
Professional environment and clear procedures.
Great opportunity to improve English.
Opportunity to learn Logistics and professional management system of project development process.
CONTACT
PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!
Job Summary
Company Type:
Outsource
Technical Skills:
Business Analyst, Product Management, Manual Test, Automation Test, ServiceNow, Services 24/7, Google Cloud
Location:
Ho Chi Minh - Viet Nam
Salary:
Negotiation
Job ID:
J01648
Status:
Active