Consulting Sales Manager / Sales Executive

(JTL) Delivery Manager

Ho Chi Minh - Viet Nam

Outsource

• Project Management

Oversee the leadership, mentoring and development of two engineering teams, namely AI BI and AI-Powered Service Desk. This includes managing recruitment, evaluating performance, and facilitating career growth. Take accountability for the delivery of both teams, comprising planning, prioritization, sprint execution, and ensuring high-quality releases. Work in conjunction with Product, Data Science/ML, and Design to establish roadmaps and convert business requirements into technical implementation. Offer technical direction and architectural oversight across BI dashboards, analytics pipelines, and AI-powered service/support tooling. Advocate for engineering best practices such as code quality, testing, CI/CD, observability, and documentation. Manage competing priorities across both teams, resolve obstacles for engineers, and oversee inter-team dependencies. Collaborate with backend, frontend, and ML engineers to ensure unified architecture across the teams. Provide regular reports on team performance, progress in delivery, and potential risks to senior leadership. Cultivate an environment focused on accountability, collaboration, and continual enhancement. Remain involved in hands-on tasks as required, including code reviews, architecture discussions, and making technical decisions.

Negotiation

Team Manager

Ha Noi - Viet Nam

Outsource

Own the overall performance and operations of the pre-sales function, managing multiple language-based teams (currently English- and Mandarin-speaking) through their Team Leaders. Coach and develop Team Leaders, ensuring consistent people management, performance standards, and team engagement across markets and languages. Act as the primary operational point of contact for the client stakeholder, aligning pre-sales execution with client expectations, product updates, and commercial goals. Drive pre-sales strategy, process optimization, and service quality to deliver strong customer experience and sales conversion for client products. Collaborate cross-functionally with internal Technical teams and other departments to ensure effective operations and smooth inquiry-to-sale conversion. Lead performance management through data analysis, reporting, and continuous improvement initiatives, sharing insights regularly with internal leadership and the client. Build and sustain a high-performance, resilient team culture in a fast-paced, scaling environment.

Negotiation

Executive, Transaction Banking

Ho Chi Minh - Viet Nam

Product

• Project Management

Lead the portfolio of Transaction Banking (TB) Delivery and Operations in Vietnam, overseeing TB Deposits and Products, Merchant Services, and HICAPS. Drive the implementation of strategies to achieve specific goals, such as enhancing deposit products and payment journeys, and improving servicing capabilities. Collaborate with Technology and AU TB Executives to achieve agreed TB Domain outcomes. Contribute to and execute business strategies to enhance the customer and colleague experience. Spearhead innovation, transformation, and operational excellence within the TB Vietnam portfolio. Make joint decisions with TB AU Executives regarding the approach to achieving agreed targets. Manage day-to-day operations of TB Vietnam within established guidelines. Work with TB AU Domain leaders to determine the best approach for delivering domain outcomes. Establish expectations for talent, culture, and leadership across the TB Vietnam team, aligning with NAB Enterprise approach. Manage important internal supplier relationships.

Negotiation