Customer Account Manager

JOB DESCRIPTION

The Account Manager is in-charge of the recruitment operation process between Clients and Recruitment Consultants . This position is customer service, and account management to sure all the best services.
Promote & build awareness of Pegasi’s capabilities to an existing clients
Work closely with Sales Manager, Clients, and Recruitment Consultants to deliver the best services
Join the Client meeting to take all recruitment information
Transfer all recruitment information by inputting into the system and updating it to Recruitment Consulting Department
Coordinate the interview process between Clients and Recruitment Consultants
Follow up the feedback of Clients and Recruitment Consultants to update them on time
Corporate with Recruitment Consultants to follow up the feedback process after the candidate starts working at the Client
Do all reports for Clients when having requirement
Complete the monthly, quarterly and yearly target revenue, KPIs
Support team and company to achieve the monthly, quarterly, and yearly target revenue
And do other tasks are assigned by the line manager 

JOB REQUIREMENT

Graduated from University
At least 1 year of experience in customer services, account management, sales admin, or related fields in any industries
Experience in delivering B2B services to corporate customers is a plus
Detailed-oriented, proactive, patient, good at arranging and following procedures & solving problems
Good communication in English
Good at working autonomously and with a team
Hard-working and willing to learn
Integrity and Straight-talk

WHAT'S ON OFFER

100% Social Insurance based on base salary
Attractive Commission and Bonus 
Annual Leave: 12 days/ year + 06 Sick Leave + 1 Birthday Leave
1/2 day for Thanksgiving, Christmas and New Year Eve (31/12) 
Work from home policy
Training courses, mentor-mentee program
Recognizing and Rewarding: Best Performance Player 1H, 2H, and Year and many special contests
Giving & Taking: Loyalty Program, Special Gifts
Gathering activities in special occasions (Welcome lunch, Happy Hours, Quarterly, Thanksgiving, Christmas, New Year, Women’s Day, etc.)
Yearly health checkup
Parking allowance, Meeting allowance
Company trip yearly
Snacks, tea, and coffee are ready to serve at the office

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Recruiting & Payroll services, Human Resource Services

Technical Skills:

Customer Service

Location:

Ho Chi Minh - Viet Nam

Salary:

Negotiation

Job ID:

J00898

Status:

Close

Related Job:

Junior Technical Release Manager

Ho Chi Minh - Viet Nam

Global Software Delivery Centers

  • System
  • Azure

Manage end-to-end technical implementation of cross-functional projects in POC and Deliver technical workshops, present POC results, and make decisions based on outcomes. Assess and specify technical pre-requisites and infrastructure needs (e.g., ports, firewall rules, storage accounts, compute). Oversee OAuth and identity federation integrations, ensuring secure authentication and authorization flows. Collaborate with the automation team to streamline deployment pipelines and reduce manual touchpoints. Organize Azure cloud infrastructure setup for scalable deployment environments. Develop and oversee network and security configurations, including firewall rules, port management, and VPC/subnet planning. Coordinate with storage teams to configure cloud storage accounts, blob containers, retention policies, and access controls. Provide support for Grafana monitoring and observability setup. Manage technical documentation Identify and troubleshoot technical issues or bottlenecks across priority problems.

Negotiation

View details

IT Manager

Ho Chi Minh - Viet Nam

# 1 VM Backup & Site Recovery Software

  • IT inhouse

Lead and manage the IT team while tracking and achieving KPIs Promote a culture of accountability, collaboration, and continuous improvement within the IT team. Ensure the uptime, availability, and performance of critical services across distributed datacenters. Oversee backup operations, periodic data restoration tests, and planned failover drills. Maintain documentation of IT infrastructure, services, and processes. Plan, drive, and execute IT infrastructure and operations projects Lead cross-functional initiatives involving Dev, QA, Security, and Product teams. Ensure project delivery on time, within scope and budget. Investigate and evaluate new platforms, tools, and systems to support development and testing efforts. Install, configure, and troubleshoot development and QA environments Provide timely technical support for Dev and QA teams Manage installation, configuration, and maintenance of hardware, software, and network infrastructure. Proactively identify and resolve system issues Automate repetitive tasks using scripting and configuration management tools Collaborate with the security team to implement and maintain IT security policies. Enforce access controls, patch management, and endpoint protection. Support compliance audits by maintaining logs, reports, and documentation.

Negotiation

View details

Featured Job

Product Management Manager (Proficiency in Japanese)

Ho Chi Minh, Ha Noi - Viet Nam

Product, Fintech

  • Product Management

Promote the globalization of product management strategies. Create and implement global product management plans. Evaluate and modify strategies to ensure effectiveness. Direct the Product Management Department in Vietnam. Guide and support IT communicators and Product Owners. Manage and develop office staff. Collaborate with product managers at the Japanese headquarters to enhance product offerings. Develop and implement training programs for Product Managers.

Negotiation

View details