Data Experience Lead

Train pods in designing, building, deploying, and maintaining Data Products based on established playbooks.

Simplify and translate platform playbooks into actionable user guides.

Assist teams transitioning into new Data Mesh roles (DPO, Steward, Data Architect, Analytics Engineer, etc.).

Provide hands-on support for early-wave or complex Data Products.

Make data products and platform accessible and engaging for all staff across the organization.

Develop a digital enablement portal including guides, checklists, templates, and videos.

Create structured training pathways and capability improvement programs for all affected staff/users.

Generate clear visual materials such as diagrams, flows, web-style docs, and promotional videos to aid adoption and understanding.

Facilitate onboarding, workshops, roadshows, Q&A sessions, town hall presentations, and demos.

Offer structured guidance across ingestion patterns, medallion design, semantics, quality, and metrics to ensure consistency in a mesh environment.

Execute or coordinate targeted POCs for pods needing specialized help.

Identify and communicate reusable patterns back to the Data Mesh Platform Team.

Organize Showcases to create visibility, excitement, and promote reuse.

Oversee the end-to-end user experience design for the Data Mesh Platform, aiming for clarity, trust, and ease of use.

Shape how users discover, understand, and interact with data products across domains.

Maintain UX standards in partnership with the customer-facing UX Design team.

Take a deeply user-centric approach to drive change through intuitive and guided technology.

Engage with end users to understand needs and gather insights.

Integrate continuous feedback loops and iterate quickly to improve platform usability.

Ensure all Mesh Experience features support adoption and reinforce the "data-as-a-product" mindset.

Maintain active channels for communication and updates.

Communicate expectations, standards, and timelines clearly.

Highlight wins and success stories to build momentum.

Curate relevant external content to support the transformation.

Monitor progress of rollout, leader boards, and raise blockers with appropriate stakeholders.

Utilize data to highlight platform adoption, culture change, wins, and challenges.

Produce clear and compelling summaries on adoption progress for decision making.

Manage end user feedback and be the link between users and the platform team.

Extensive experience in change, transformation, enablement, or consulting.

Outstanding communication skills across written, verbal, and visual mediums.

Proficiency in simplifying complex concepts for effective teaching.

Strong organizational and project management skills, with the ability to collaborate across multiple product teams and local banks in different countries.

Fundamental knowledge of core data platform concepts, including data modeling, semantics, ingestion, medallion layers, lineage, quality, analytics, and cloud technology.

Proficient in creating structured, intuitive communications and visuals using tools such as Slides, Confluence, Videos, and Slack content.

Exposure to Data Mesh, Data-as-a-Product, or modern data platform architecture.

Familiarity with Databricks, AWS, and SQL.

Background in product management, business analysis, or engineering.

Experience in supporting distributed or multi-country teams.

Company offers meal and parking benefits.

Full benefits and probationary salary provided.

Insurance coverage as per Vietnamese labor law and premium health care for employees and their families.

Work environment is values-driven, international, and agile in nature.

Opportunities for overseas travel related to training and work.

Participation in internal Hackathons and company events such as team building, coffee runs, and blue card activities.

Additional benefits include a 13th-month salary and performance bonuses.

Employees receive 15 days of annual leave and 3 days of sick leave per year.

Work-life balance with a 40-hour workweek from Monday to Friday.

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666