Data Experience Lead

JOB DESCRIPTION

Enable Product Teams to Deliver Data Products
Coach pods to design, build, deploy, and maintain Data Products as per our playbooks.
Translate platform playbooks into simple, actionable user guides.
Guide teams evolving into new Data Mesh roles (DPO, Steward, Data Architect, Analytics Engineer etc).
Provide high-touch support for early-wave or complex Data Products.
Build a High-Quality Enablement Engine
Turn data products & underlying platform relatable & interesting for everyone across the organization.
Develop a digital enablement portal (guides, checklists, templates, videos).
Create structured training pathways and capability uplift programs for all impacted staff/users.
Produce clear visual artifacts - diagrams, flows, web-style docs, promo videos to help with adoption & understanding.
Run onboarding, workshops, roadshows, Q&A sessions, town hall presentations, and demos.
Consulting, Support & POCs
Provide structured guidance across ingestion patterns, medallion design, semantics, quality, and metrics. In other words, be the voice of our playbooks designed to ensure consistence in a mesh environment.
Execute or coordinate targeted POCs for pods needing specialized help. Coordinate expert resourcing required to build PoCs from the Mesh Platform Team. Manage PoC's as mini-project.
Identify and relay reusable patterns back to Data Mesh Platform Team.
Organize Showcases to create visibility, excitement, and promote reuse.
Own the Mesh Experience Layer of the Platform
Own the end-to-end user experience design for the Data Mesh Platform, ensuring clarity, trust, and ease of use.
Shape how users discover, understand, and interact with data products across domains.
Maintain UX standards partnering with our customer facing UX Design team.
Take a deeply user-centric approach: reduce friction, minimize cognitive load, and elevate the data mesh experience driving the change through intuitive and guided technology.
Engage with end users such as product teams, analysts, engineers, and bank users, business leaders to understand needs and gather insights.
Integrate continuous feedback loops and iterate quickly to improve platform usability.
Ensure all Mesh Experience features reinforce the "data-as-a-product" mindset and support adoption.
Drive Communication & Alignment
Maintain active channels (Slack, monthly showcases, team updates, wins, success stories).
Communicate expectations, standards, and timelines clearly.
Highlight wins and success stories to build momentum.
Curate external content that is relevant to our transformation e.g. Databricks newsletter
Monitor Adoption
Keep track of progress of rollout, leader boards, and raise blockers with appropriate stakeholders.
Use data to highlight platform adoption, culture change, wins and challenges.
Produce clear and compelling summaries on adoption progress and also to enable decision making.
Manage end user feedback, request for assistance and be the link between users and platform team.

JOB REQUIREMENT

Core Capabilities
Strong background in change, transformation, enablement, or consulting.
Exceptional communication skills - written, verbal, and visual.
Ability to simplify complex concepts and teach them effectively.
Strong organizational discipline & project management skills - you will work across multiple product teams and local banks in different countries.
Foundational understanding of core data platform concepts such as: data modeling, semantics, ingestion, medallion layers, lineage, quality, analytics, cloud.
Comfortable designing structured, intuitive communications and visuals (Slides, Confluence, Videos, Slack content etc.).
Nice to Have
Exposure to Data Mesh, Data-as-a-Product, or modern data platform architecture.
Familiarity with Databricks, AWS, SQL.
Product management, BA, or engineering background.
Experience supporting distributed or multi-country teams.

WHAT'S ON OFFER

Performance bonus up to 2 months.
13th month salary (pro-rata).
15 days annual leave + 3 sick days + birthday leave + Christmas leave.
Meal & parking allowance.
Full salary & benefits during probation.
Premium healthcare for you and your family.
Growth pathways, conferences, and continuous learning.
International, values-driven culture.
Overseas travel opportunities.
Internal hackathons, team events, Blue Card program.
40-hour week, Monday-Friday.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Data Science, Management

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Salary:

Negotiation

Job ID:

J02037

Status:

Active

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