Data Operations Manager


Work with the Business Intelligence team leads to ensure that reports and data analysis requests are delivered with high quality and on time.
Work with the Data Analytics team lead to ensure that all the data anomalies are detected and reviewed.
Work with the Anti-Fraud team lead to ensure that all the location frauds are detected and the fraud DB is up-to-date.
Working with the Head of Development to ensure that the operational teams have all the supports that are needed.
Working to create synergies across the company and encouraging communication to other departments; facilitating multi-function brainstorming sessions to assist with problem solving and collecting external suggestions.
Seeking to ensure that the business team is aware of key decisions made during operation, particularly as they relate to the choices made on important functionality included/excluded in each new release.
Managing the operational teams activities and performance, providing guidance to the team leads, and all team members; recruit, mentor, motivate, train, and coach employees ensuring their individual success; manage leaves and hours of work.
Developing and maintaining a thorough understanding of the company’s products, processes, and technologies.
Understanding the company’s vision, goals, and strategy, and actively contributing to the achievement of the goals and execution of the company’s strategy.
Ensuring documentation is always up to date and comprehensible to all stakeholders.


4 years’ experience as an operation manager or equivalent position.
5 years’ experience as a business analyst or similar position dealing with data.
Excellent leadership skills with an ability to motivate team members and others involved in projects.
Proven experience in planning and managing business analytics teams
Strong analytical skills with the ability to prepare and analyze large datasets with attention to detail and accuracy
Experience with Kibana/ ElasticSearch is a plus
Experience with Jupyter, MySQL is a plus
Knowledge of statistics and experience using statistical packages for analyzing datasets is a plus
Strong organizational skills.
Solutions-oriented with ability to work under pressure.
Strong communication and ability to adapt to communicating with different stakeholders across different time zones.
Fluent English communication skills, especially verbal and written
Experience preparing reports and presentations, and data analysis.


Why work with our client?
Company is based in Vancouver, Canada, with a development office in Ho Chi Minh City. A career with Company opens the door to exciting opportunities including the potential to travel, as well as temporary or permanent relocation to our Vancouver office. With a sponsored Canadian work visa, you’ll also be on the fast track to permanent residency and even Canadian citizenship if you desire. At Company, you won’t just be a small part of a software company, you will play an important role in an award-winning technology leader, where you will own your projects and create your own success. We have a number of exciting opportunities in all aspects of software development, risk and data analysis, quality assurance and reporting.
Health care insurance by Liberty, Bao Viet and social insurance
Opportunities for promotions and career development in a dynamic
Great chance to develop your skills and competences, with multiple trainings and job opportunities
Relaxed, friendly atmosphere as well as excellent working facilities
Social insurance follow Vietnam’s law
Only 40h working/week (Full weekend off)
20 days holiday/year


PEGASI – IT Recruitment Consultancy
Email: | Tel: +84 28 7109 9077
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website for your reference. Thank you!

Job Summary

Company Type:


Technical Skills:

Business Intelligence, Data


Ho Chi Minh - Viet Nam



Job ID: