Delivery Manager

ABOUT CLIENT

Our client is a leading provider of language and media services for global businesses

JOB DESCRIPTION

Project Oversight: Responsible for the successful delivery of all projects, ensuring deadlines, scope, and quality standards are consistently met.
Monitoring & Reporting: Track the status of ongoing projects, organize weekly delivery review meetings, and provide timely updates on portfolio status, risks, and dependencies.
Risk & Issue Management: Proactively identify and escalate major risks, resolve project issues, and manage large customer escalations.
Strategic Project Leadership: Directly manage key and strategic projects (approximately 50% of the time).
Resource Allocation: Effectively manage and allocate delivery resources across projects to maximize efficiency.
Stakeholder Engagement: Build strong relationships with key customer stakeholders, manage expectations, and handle escalations.
Standards & Governance: Establish and enforce delivery principles such as project planning, periodic reporting, and risk management frameworks.
Team Development: Train, mentor, and support the project management team to strengthen capabilities and performance.

JOB REQUIREMENT

Completed university or higher education with a major in technology, business administration, economics, etc.
A minimum of 5 years of experience in IT project management.
Fundamental understanding of Information Technology to adapt to new technology solutions.
Possess strong planning, negotiation, communication, and presentation skills.
Capable of managing work independently as well as in a team.
Proficiency in MS Office/Google Workspace and other work management support software like MS Project/Jira.
Basic English proficiency for communication, reading, writing reports, and exchanging emails.

WHAT'S ON OFFER

The work environment prioritizes the overall development, stability, satisfaction, and meaning for all members.
Comprehensive benefits and insurance coverage according to labor laws.
Personalized healthcare with tailored regular check-ups.
Access to annual health insurance packages from various companies.
Year-end bonus including 13th-month salary and performance-based bonuses.
Additional bonuses for holidays and Tet (Lunar New Year).
Access to internal training, skill development, and career path counseling.
Participation in annual travel and team-building programs.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Project Management

Location:

Ha Noi - Viet Nam

Working Policy:

Onsite

Job ID:

J02178

Status:

Close

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