Delivery Manager

ABOUT CLIENT

Our client is a leading provider of language and media services for global businesses

JOB DESCRIPTION

Project Oversight: Responsible for the successful delivery of all projects, ensuring deadlines, scope, and quality standards are consistently met.
Monitoring & Reporting: Track the status of ongoing projects, organize weekly delivery review meetings, and provide timely updates on portfolio status, risks, and dependencies.
Risk & Issue Management: Proactively identify and escalate major risks, resolve project issues, and manage large customer escalations.
Strategic Project Leadership: Directly manage key and strategic projects (approximately 50% of the time).
Resource Allocation: Effectively manage and allocate delivery resources across projects to maximize efficiency.
Stakeholder Engagement: Build strong relationships with key customer stakeholders, manage expectations, and handle escalations.
Standards & Governance: Establish and enforce delivery principles such as project planning, periodic reporting, and risk management frameworks.
Team Development: Train, mentor, and support the project management team to strengthen capabilities and performance.

JOB REQUIREMENT

Completed university or higher education with a major in technology, business administration, economics, etc.
A minimum of 5 years of experience in IT project management.
Fundamental understanding of Information Technology to adapt to new technology solutions.
Possess strong planning, negotiation, communication, and presentation skills.
Capable of managing work independently as well as in a team.
Proficiency in MS Office/Google Workspace and other work management support software like MS Project/Jira.
Basic English proficiency for communication, reading, writing reports, and exchanging emails.

WHAT'S ON OFFER

The work environment prioritizes the overall development, stability, satisfaction, and meaning for all members.
Comprehensive benefits and insurance coverage according to labor laws.
Personalized healthcare with tailored regular check-ups.
Access to annual health insurance packages from various companies.
Year-end bonus including 13th-month salary and performance-based bonuses.
Additional bonuses for holidays and Tet (Lunar New Year).
Access to internal training, skill development, and career path counseling.
Participation in annual travel and team-building programs.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Project Management

Location:

Ha Noi - Viet Nam

Working Policy:

Onsite

Job ID:

J02178

Status:

Close

Related Job:

Senior QA Manager

Ho Chi Minh - Viet Nam

Product

  • Automation Test
  • Manual Test

Oversee QA delivery and performance across 10+ product lines, including test automation and performance testing. Lead and develop five team leads through goal setting, regular one-on-ones, performance management, and hiring, including onboarding two new hires. Set and manage team-level targets against the organisation's QA scorecard, focusing on measurable quality outcomes rather than test case counts. Manage daily QA operations within the release train model, covering defect lifecycle, test execution, triage, estimation, reviews, and reporting, while proposing improvements to the model. Strengthen team leads' specification review and estimation capabilities, enabling them to handle area-level scoping independently without VP involvement. Increase test automation coverage and engineer productivity while accelerating testing cycles without compromising coverage or confidence. Lead QA's analysis of escaped defects, ensuring customer issues drive process improvements. Collaborate with Support to identify recurring and high-impact issues and share insights across teams. Partner with Product and Development to assess requirements from a customer impact perspective and strengthen defect prevention. Prepare quarterly business reviews and present team performance metrics alongside the VP, who owns the QA narrative for executive leadership. Provide quality evidence to support the VP's release go/no-go decisions, without owning the final release decision.

Negotiation

View details

QA Team Lead

Ho Chi Minh - Viet Nam

Product, AI Application Platform

  • Manual Test
  • Automation Test
  • Management
  • Playwright

Take charge of QA delivery for client projects, ensuring high quality and readiness for release, and providing transparent status updates to the team Participate in client and stakeholder calls to discuss test results, identify risks, and determine remaining tasks Utilize AI tools to streamline test design, conduct exploratory checks, and manage regression testing Provide mentorship to approximately 2 QA contractors, offering feedback, assistance, and maintaining high standards Collaborate with the development team on creating test plans to ensure comprehensive coverage aligns with the features being delivered Create concise and informative reports focusing on what has passed, what has failed, and any impediments.

Negotiation

View details

Merchant Partnership Manager

Ho Chi Minh - Viet Nam

Product

  • Sale
  • Account Management

Serve as the main point of contact between the company and strategic partners, establishing alignment, collaboration, and long-term relationship success. Establish mutually beneficial partnerships with leading brands that create sustainable value for both parties. Negotiate and finalize partnership agreements that are in line with company goals and market positioning. Work collaboratively with internal teams (Sales, Finance, Customer Service, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions. Take ownership of the performance of assigned accounts, with a strong focus on ROI, disciplined execution, and effective time management. Regularly assess partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes. Stay updated on market trends, competitor activities, and industry shifts. Proactively share insights and suggestions based on partner feedback and market analysis.

Negotiation

View details