Delivery Manager

ABOUT CLIENT

Our client is a leading provider of language and media services for global businesses

JOB DESCRIPTION

Project Oversight: Responsible for the successful delivery of all projects, ensuring deadlines, scope, and quality standards are consistently met.
Monitoring & Reporting: Track the status of ongoing projects, organize weekly delivery review meetings, and provide timely updates on portfolio status, risks, and dependencies.
Risk & Issue Management: Proactively identify and escalate major risks, resolve project issues, and manage large customer escalations.
Strategic Project Leadership: Directly manage key and strategic projects (approximately 50% of the time).
Resource Allocation: Effectively manage and allocate delivery resources across projects to maximize efficiency.
Stakeholder Engagement: Build strong relationships with key customer stakeholders, manage expectations, and handle escalations.
Standards & Governance: Establish and enforce delivery principles such as project planning, periodic reporting, and risk management frameworks.
Team Development: Train, mentor, and support the project management team to strengthen capabilities and performance.

JOB REQUIREMENT

Completed university or higher education with a major in technology, business administration, economics, etc.
A minimum of 5 years of experience in IT project management.
Fundamental understanding of Information Technology to adapt to new technology solutions.
Possess strong planning, negotiation, communication, and presentation skills.
Capable of managing work independently as well as in a team.
Proficiency in MS Office/Google Workspace and other work management support software like MS Project/Jira.
Basic English proficiency for communication, reading, writing reports, and exchanging emails.

WHAT'S ON OFFER

The work environment prioritizes the overall development, stability, satisfaction, and meaning for all members.
Comprehensive benefits and insurance coverage according to labor laws.
Personalized healthcare with tailored regular check-ups.
Access to annual health insurance packages from various companies.
Year-end bonus including 13th-month salary and performance-based bonuses.
Additional bonuses for holidays and Tet (Lunar New Year).
Access to internal training, skill development, and career path counseling.
Participation in annual travel and team-building programs.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Project Management

Location:

Ha Noi - Viet Nam

Working Policy:

Onsite

Job ID:

J02178

Status:

Close

Related Job:

Sales Manager

Ho Chi Minh - Viet Nam

Product

  • Sale

Manage the entire B2B sales process including identifying potential clients, making initial contact, presenting, negotiating, closing deals, and following up. Develop and maintain a client base through proactive outreach, networking, referrals, and market analysis. Understand the specific requirements and challenges of clients’ businesses to offer appropriate products or solutions that deliver tangible benefits. Lead discussions and product demonstrations with decision-makers and relevant stakeholders. Create customized proposals, engage in negotiations, and finalize agreements efficiently. Cultivate lasting connections with clients to foster recurring business and uncover fresh opportunities. Stay informed about market trends and customer preferences to anticipate demands, competitive trends, and growth avenues. Monitor sales progress and results, leveraging data to prioritize tasks and enhance conversion rates. Take charge of achieving quarterly and yearly sales goals and explore innovative strategies to boost revenue.

Negotiation

View details

Senior Engineer Manager - Technology Risk

Ho Chi Minh - Viet Nam

Product

  • Management
  • Backend
  • Data Engineering
  • Devops

Develop and implement a cohesive roadmap for strategic execution based on the company's strategic ambitions Coordinate and oversee multiple engineering teams within the organization to achieve desired outcomes Collaborate with various internal teams, including technology, risk, business, and product teams, to ensure requirements are met before and after project delivery Take responsibility for both the development and ongoing operational support of applications in production Manage cyber security updates, ensuring software versions are up to date and infrastructure is patched regularly Monitor and control investment delivery to maintain alignment between different domains and optimize spending Facilitate collaboration between engineering and risk domain experts to achieve strategic technology goals

Negotiation

View details

Senior QA Manager

Ho Chi Minh - Viet Nam

Product

  • Automation Test
  • Manual Test

Oversee QA delivery and performance across 10+ product lines, including test automation and performance testing. Lead and develop five team leads through goal setting, regular one-on-ones, performance management, and hiring, including onboarding two new hires. Set and manage team-level targets against the organisation's QA scorecard, focusing on measurable quality outcomes rather than test case counts. Manage daily QA operations within the release train model, covering defect lifecycle, test execution, triage, estimation, reviews, and reporting, while proposing improvements to the model. Strengthen team leads' specification review and estimation capabilities, enabling them to handle area-level scoping independently without VP involvement. Increase test automation coverage and engineer productivity while accelerating testing cycles without compromising coverage or confidence. Lead QA's analysis of escaped defects, ensuring customer issues drive process improvements. Collaborate with Support to identify recurring and high-impact issues and share insights across teams. Partner with Product and Development to assess requirements from a customer impact perspective and strengthen defect prevention. Prepare quarterly business reviews and present team performance metrics alongside the VP, who owns the QA narrative for executive leadership. Provide quality evidence to support the VP's release go/no-go decisions, without owning the final release decision.

Negotiation

View details