DevOps Team Leader

DevOps team lead is responsible for technical delivery of DevOps service, effectiveness in customer integration, customer experience and own major incident resolutions.

Provides functional and technical expertise in DevOps for local and regional specifics

Represents the IT service across the organization for IT service-related questions, consulting, etc.

Accountable for technical ownership, driving automation, and managing customer escalations

Ensure that DevOps services are developed and operated according to business requirements

Oversee day-to-day activities of Customer Enablement squad

Educate customers on Cloud Ready application, Cloud Architecture, Hybrid cloud migration paths, Options for Data storage

Present success stories and qualify project fitness with our three Container implementation: AKS, EKS and OpenShift

Support customers in the architecture or re-architecture of their applications for containerized applications

Act as pre-sales of our Cloud implementations for new projects

Develop and maintain contracts/order agreements for DevOps team

Review and lead new demands to the team

Leads and develops people in accordance with Allianz People attributes, leadership values and relevant guidance

Ensures compliance with occupational health and safety standards and regulations by law

Communicates actively, proactive information management and guides employees through change initiative

Full responsibility for FTE, budget, quality and timely delivery of output and cost for DevOps services

Responsible for execution of all people related processes, e.g. recruiting, performance review and compensation with the guidance of relevant HR

5+ years IT experience and IT service delivery

Experience with managing the teams and people management

Understanding and practical knowledge of Cloud Architecture (preferably Azure and AWS) and containerization (Docker)

Containerized application skills especially Docker and Kubernetes

Understanding and practical knowledge of toolchains preferred Github, Jenkins, Nexus, SonarQube

Understanding and practical knowledge of Monitoring tools preferred Prometheus, Grafana and Alertmanager

Understanding and practical knowledge of Logging tools preferred ElasticSearch, Logstash and Kibana

Proficiency in cross-platform scripting language and build tools (Nexus, Artifactory, Maven, Gradle)

Coding skills in Java, JavaScript, Python, Go or Ruby would be nice, but another stack is welcome as well.

Experience in risk assessment & stakeholder management

Experience in ITSM, ITIL and CPI processes (Change, Problem, Incident)

Able to manage client expectations, building trustworthy relationship with stakeholders, customer centric behavior

Professional proficiency in English 

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad

We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered

Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666