Project Manager/ Engagement Manager

ABOUT CLIENT

Our client is a cutting-edge technology company specializing in innovative solutions for automation. With a focus on efficiency and productivity, our client's products are designed to streamline processes and improve overall workflow. Their commitment to excellence and customer satisfaction sets them apart as a leader in the industry.

JOB DESCRIPTION

Drive customer success by strategically managing relationships, acting as a key advocate, and aligning our product capabilities with customer goals while proactively addressing project risks.
Stay updated on AI innovation by participating in the design of AI systems for industrial applications and keeping up with the latest trends in AI, machine learning, and data analytics.
Foster customer collaboration to clearly define problem statements, develop impactful solutions, translate needs into actionable tasks, and oversee project lifecycles, including roadmap planning, execution, and quality assurance.
Lead and collaborate with cross-functional technical teams to efficiently develop and deliver solutions within specified timelines.
Provide customers with tailored technical solutions and training to enhance the impact and value of the solutions offered.

JOB REQUIREMENT

Previous experience in customer success or account management in a tech environment, particularly in the context of AI or machine learning.
Exceptional ability to establish and maintain strong customer relationships.
Proficiency in project management and effective communication.
Ability to understand complex customer requirements and translate them into detailed technical strategies.
Comfortable with data analysis, and ability to use insights for strategic decision-making.
Deep knowledge of AI technologies, including experience in AI system development, machine learning, deep learning algorithms, and AI solution deployment.
Background in start-ups or dynamic tech environments.
Proficiency in Python, AI/ML frameworks, and cloud services.
Proven track record of improving customer success and expanding relationships.
Understanding of industrial AI applications and their specific challenges.
While a Master's degree in Computer Science, Computer Engineering, Physics, or a related field with a specialization in AI, Machine Learning, or Data Science is preferred, candidates with a Bachelor's degree coupled with substantial experience and achievements in AI, machine learning environments, or equivalent professional accomplishments are also strongly encouraged to apply.
Embracing inclusivity and diversity, we recognize that expertise and innovation can come from various educational paths.

WHAT'S ON OFFER

Competitive compensation and benefits in line with impact.
Opportunities for international travel for training and work, gaining exposure to global projects and collaborations.
A culture that values skills and abilities, and provides the necessary tools and resources for career advancement.
A collaborative work environment that promotes teamwork, knowledge sharing, and innovation.
Flexible work hours.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Project Management, Account Management, AI

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Onsite

Salary:

Negotiation

Job ID:

J01981

Status:

Close

Related Job:

PreSales Solutions Engineer

Ho Chi Minh - Viet Nam


Product

  • Presale
  • System
  • Google Cloud

PreSales Support: Collaborating with the Sales team to understand client needs and develop tailored solutions using Google Maps and Google Cloud services. This involves conducting technical presentations, product demonstrations, and creating proof of concepts (POCs) for prospective clients, as well as contributing to proposals and RFP responses with detailed technical information. Post-Sales Support: Leading the technical implementation of Google Maps and Google Cloud services, ensuring smooth deployment and integration. Providing ongoing technical support and troubleshooting for clients after implementation, working closely with cross-functional teams to ensure client satisfaction and build long-term relationships. Technical Expertise: Staying up-to-date with the latest Google Maps and Google Cloud technologies, serving as a subject matter expert (SME) for both internal teams and clients. Integrating new features and services into client solutions and providing guidance on best practices. Collaboration: Working closely with Sales, Product, Infrastructure, Data, and Engineering teams to align solutions with client needs and company goals. Mentoring junior team members and contributing to training initiatives.

Negotiation

View details

Project Manager

Ha Noi - Viet Nam


Product

  • Project Management

Establish and oversee project timelines, milestones, and sprint plans Divide high-level features into manageable tasks with well-defined objectives Ensure clear understanding of scope, priorities, and deadlines among all teams Conduct sprint planning and review meetings to align teams and set objectives Pose critical questions to the Product Owner to clarify scope, priorities, and assumptions before execution Monitor daily progress across Design, Art, Development, and QA teams Identify and proactively resolve risks, blockers, and delays Ensure timely and quality completion of tasks Analyze personnel performance metrics (KPI, efficiency, cycle time median, reopen rate, etc.) Serve as the central communication point between departments Facilitate sprint planning, daily stand-ups, and review meetings Align stakeholders on priorities, scope changes, and delivery expectations Coordinate and align workflows across departments Enhance workflows, task tracking systems, and team productivity Maintain and enforce project management tools (Jira, Notion, etc.) Suggest solutions to optimize production efficiency Regularly update leadership on project progress Clearly and proactively report progress, risks, and resource needs Offer structured data and insights to support decision-making

Negotiation

View details

Partner Implementation Engineer (Security & Digital Trust)

Ha Noi - Viet Nam


Outsource

  • System

Đóng vai trò là người thực hiện triển khai chủ chốt, chịu trách nhiệm triển khai, cấu hình và tích hợp các giải pháp Security & Digital Trust (PKI, Chữ ký số, Mã hóa, MFA) vào hệ thống thực tế của khách hàng, đảm bảo hệ thống vận hành ổn định, bảo mật và đúng thiết kế. Triển khai hệ thống (Implementation) Chuẩn bị môi trường: kiểm tra hạ tầng (Server, Hệ điều hành, Cơ sở dữ liệu, Mạng) Cài đặt & cấu hình giải pháp: PKI / CA / Chữ ký số / MFA / Mã hóa Thiết lập chính sách bảo mật, quy trình nghiệp vụ Kết nối với thiết bị bảo mật (HSM, Quản lý Khóa) Triển khai trên nền tảng Cloud / Container (nếu có) Triển khai hệ thống trên Kubernetes / OpenShift Cấu hình tài nguyên (YAML: Pod, Dịch vụ, Ingress, Bản đồ Cấu hình, Bí mật) Thiết lập lưu trữ (Khối Lưu trữ Không gian); mạng nội bộ Áp dụng các chính sách bảo mật cho container Tích hợp hệ thống (Integration) Hỗ trợ tích hợp với: Trang web/ Ứng dụng/ Giao diện lập trình ứng dụng và IAM / SSO / AD / LDAP Hướng dẫn sử dụng API/SDK Kiểm tra luồng dữ liệu & bảo mật giao tiếp Phối hợp với nhóm khách hàng (Phát triển / Cơ sở hạ tầng / Bảo mật) Kiểm thử & nghiệm thu (QA/UAT) Thực hiện kiểm thử kỹ thuật & kịch bản vận hành Hỗ trợ UAT với khách hàng Kiểm tra tính đúng đắn của: Chữ ký số; Chứng thư và Luồng xác thực Vận hành & hỗ trợ Giám sát hệ thống, phân tích log, xử lý sự cố Hỗ trợ sau triển khai (L2/L3) Đảm bảo hệ thống hoạt động ổn định & HA Tài liệu & chuyển giao Xây dựng tài liệu triển khai (cấu trúc, cấu hình) Hướng dẫn vận hành cho khách hàng Đào tạo kỹ thuật cơ bản

Negotiation

View details