Project Manager/ Engagement Manager

Drive customer success by strategically managing relationships, acting as a key advocate, and aligning our product capabilities with customer goals while proactively addressing project risks.

Stay updated on AI innovation by participating in the design of AI systems for industrial applications and keeping up with the latest trends in AI, machine learning, and data analytics.

Foster customer collaboration to clearly define problem statements, develop impactful solutions, translate needs into actionable tasks, and oversee project lifecycles, including roadmap planning, execution, and quality assurance.

Lead and collaborate with cross-functional technical teams to efficiently develop and deliver solutions within specified timelines.

Provide customers with tailored technical solutions and training to enhance the impact and value of the solutions offered.

Previous experience in customer success or account management in a tech environment, particularly in the context of AI or machine learning.

Exceptional ability to establish and maintain strong customer relationships.

Proficiency in project management and effective communication.

Ability to understand complex customer requirements and translate them into detailed technical strategies.

Comfortable with data analysis, and ability to use insights for strategic decision-making.

Deep knowledge of AI technologies, including experience in AI system development, machine learning, deep learning algorithms, and AI solution deployment.

Background in start-ups or dynamic tech environments.

Proficiency in Python, AI/ML frameworks, and cloud services.

Proven track record of improving customer success and expanding relationships.

Understanding of industrial AI applications and their specific challenges.

While a Master's degree in Computer Science, Computer Engineering, Physics, or a related field with a specialization in AI, Machine Learning, or Data Science is preferred, candidates with a Bachelor's degree coupled with substantial experience and achievements in AI, machine learning environments, or equivalent professional accomplishments are also strongly encouraged to apply.

Embracing inclusivity and diversity, we recognize that expertise and innovation can come from various educational paths.

Competitive compensation and benefits in line with impact.

Opportunities for international travel for training and work, gaining exposure to global projects and collaborations.

A culture that values skills and abilities, and provides the necessary tools and resources for career advancement.

A collaborative work environment that promotes teamwork, knowledge sharing, and innovation.

Flexible work hours.

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666