Engineering Manager

(JTL) Delivery Manager

Ho Chi Minh - Viet Nam

Outsource

• Project Management

Lead, mentor, and grow two engineering teams (AI BI and AI-Powered Service Desk), including hiring, performance management, and career development Own delivery for both teams: planning, prioritization, sprint execution, and shipping high-quality releases Partner with Product, Data Science/ML, and Design to define roadmaps and translate business requirements into technical execution Provide technical guidance and architectural oversight across BI dashboards, analytics pipelines, and AI-powered service/support tooling Drive engineering best practices: code quality, testing, CI/CD, observability, and documentation Balance priorities across two teams, unblock engineers, and manage cross-squad dependencies Collaborate with backend, frontend, and ML engineers to ensure cohesive architecture across teams Report on team health, delivery progress, and risks to senior leadership Foster a culture of ownership, collaboration, and continuous improvement Stay hands-on where needed - code reviews, architecture discussions, technical decision-making

Negotiation

Solution Designer (Merchant Services)

Ho Chi Minh - Viet Nam

Product

• Java
• NodeJS

Evaluate business requirements and COM systems to develop high-quality solutions that integrate technical sophistication, security, scalability, and business value. Produce comprehensive design materials, architectural charts, and technical documentation for implementation teams. Utilize systems thinking and design thinking approaches to assess the impact on the COM ecosystem. Execute proof-of-concept projects as needed to validate architectural decisions and mitigate implementation risks. Effectively communicate intricate technical concepts and design choices to a wide range of stakeholders, including technology heads, engineering managers, product owners, tech leads, testing teams, and technology executives. Act as a reliable advisor capable of bridging the gap between business and technical spheres. Advocate for platform-focused principles by creating adaptable and reusable solutions that promote consistency and effectiveness throughout the organization. Offer strategic insight to Technology Leadership on architectural direction, technical debt, and platform development.

Negotiation

Team Manager

Ha Noi - Viet Nam

Outsource

Own the overall performance and operations of the pre-sales function, managing multiple language-based teams (currently English- and Mandarin-speaking) through their Team Leaders. Coach and develop Team Leaders, ensuring consistent people management, performance standards, and team engagement across markets and languages. Act as the primary operational point of contact for the client stakeholder, aligning pre-sales execution with client expectations, product updates, and commercial goals. Drive pre-sales strategy, process optimization, and service quality to deliver strong customer experience and sales conversion for client products. Collaborate cross-functionally with internal Technical teams and other departments to ensure effective operations and smooth inquiry-to-sale conversion. Lead performance management through data analysis, reporting, and continuous improvement initiatives, sharing insights regularly with internal leadership and the client. Build and sustain a high-performance, resilient team culture in a fast-paced, scaling environment.

Negotiation