Executive, Technology Fraud and Scams

Provide technology solutions to support fraud strategy and business needs, utilizing advanced identity verification and behavioural biometrics.

Position the company as a leader in fraud and scams technology by driving innovation, adopting emerging capabilities like federated AI and behavioural biometrics, and contributing to industry-wide intelligence and best practices.

Oversee financial performance, including run and maintenance costs for the Fraud Technology team.

Establish and maintain a mature support capability across fraud platforms.

Drive continuous improvement in service delivery, security, and risk management through enhanced threat intelligence and multilayered data analytics.

Lead and develop high-performing teams through coaching, mentoring, and performance management.

Ensure alignment with enterprise architecture and compliance frameworks.

Manage vendor contracts and relationships to ensure delivery quality and cost-effectiveness.

Collaborate with Fraud Business Partners and Group stakeholders to shape and deliver outcomes.

Ensure full compliance with all relevant regulatory requirements, operational risk frameworks, and internal policies and standards, including evidenced attestation regarding ongoing monitoring of relevant metrics.

Ensure appropriate controls are activated and embedded into all key processes.

Leadership for local and global Technology Fraud & Scams teams.

Shape and execute the strategic roadmap for Fraud & Scam technology, influencing enterprise stakeholders and incorporating fast-cycle testing and feedback loops to optimize fraud controls.

Shape global workforce plans and resource allocation across multiple teams and initiatives, with a focus on talent strategy and skill development.

Determine viability and applicability of external technology solutions to support customers and drive value, manage strategic technology vendors and platforms, including federated AI collaboration models to enhance cross-institutional fraud detection.

Influence and sequence across competing fraud initiatives and transformation programs.

Determine path to execute architecture standards and integration approaches for legacy and modern systems, including containerized microservices.

Lead cultural and operational transformation to improve service maturity and resilience.

Make decisions on automation, support models, and performance metrics.

Establishing buy vs build criteria, with a clear understanding of the broader technology environment and developing top-level capabilities to deliver and operate built applications.

Demonstrated strategic thinking and effective decision-making

Proven ability to influence and navigate complex organizations

Strong innovation and business acumen

Focus on customer satisfaction and collaborative teamwork

Skilled at self and team development

Successful leadership in overseeing large technology projects

Expertise in transforming legacy systems

Extensive knowledge of fraud prevention and vendor management

Delivery of high-performance, complex transactional technology systems

Track record of building and leading sizeable teams

Proficient in navigating complex organizations and building relationships with senior stakeholders

Extensive experience in shaping and delivering large-scale initiatives within complex environments

Fraud expertise within highly regulated fields like banking, ecommerce, payments, and payment schemes like Visa and Mastercard

Attractive salary package

Generous paid time off and sick leave

Additional bonus incentives and healthcare coverage

Monthly team activity allowance and appreciation gifts

Extra benefits on work anniversary

Projects involving modern banking technologies

Clear career advancement paths in technical and leadership roles

Access to digital learning platforms and leadership training programs

Specialized training in key skill areas

Language courses and international training opportunities

Hybrid work model and balanced work-life schedule

Modern and well-equipped Agile office

On-site food and beverage options

Employee Assistance Program for physical and mental well-being

Company-wide team activities and events

Supportive and talented team members

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666