Forward-Deployed Engineer

ABOUT CLIENT

Our client is a cutting-edge technology company specializing in innovative solutions for automation. With a focus on efficiency and productivity, our client's products are designed to streamline processes and improve overall workflow. Their commitment to excellence and customer satisfaction sets them apart as a leader in the industry.

JOB DESCRIPTION

Drive technical discovery sessions and transform customer workflows into cognitive ontologies, agent logic, and scalable solution architectures.
Design and build production-grade components, including data pipelines, system integrations, APIs, domain-specific adapters, and reasoning modules.
Support customers throughout the deployment, testing, validation, and continuous optimization of agentic applications built on the platform.
Partner with product and engineering teams to identify platform limitations, surface technical gaps, and propose enhancements.
Develop reusable frameworks, implementation templates, and deployment best practices to accelerate delivery across multiple customer engagements.
Provide technical expertise and strategic guidance in customer workshops, solution design discussions, and project milestone reviews.

JOB REQUIREMENT

Proven hands-on experience designing, developing, and deploying AI agents, including workflows, tool integration, and orchestration, beyond simple chatbots or standalone LLM prototypes.
Experience operating and continuously optimizing AI agents in production environments, with a focus on reliability, performance evaluation, debugging, tool execution, and task completion.
Strong software engineering fundamentals, preferably with proficiency in Python or TypeScript.
Solid understanding of distributed systems, data pipelines, API development, and system integration.
Excellent communication skills, with the ability to collaborate effectively with customer engineering teams and domain-specific stakeholders.
Ability to manage multiple customer engagements simultaneously, following structured implementation and delivery cycles.
Familiarity with AI/ML concepts, agent architectures, and semantic or ontology modeling is an added advantage
Who You Are:
A hands-on builder who is passionate about solving real-world customer challenges through practical engineering solutions.
Strong in both technical problem-solving and customer collaboration, with the ability to bridge business needs and engineering execution.
Comfortable navigating ambiguity and complexity, with the ability to translate intricate domain requirements into clear, effective technical solutions.

WHAT'S ON OFFER

Competitive compensation and benefits in line with impact.
Opportunities for international travel for training and work, gaining exposure to global projects and collaborations.
A culture that values skills and abilities, and provides the necessary tools and resources for career advancement.
A collaborative work environment that promotes teamwork, knowledge sharing, and innovation.
Flexible work hours.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Python, Cloud, AI

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Onsite

Job ID:

J01405

Status:

Active

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