Head of Delivery

ABOUT CLIENT

Our client is a global technology company with expertise in software development, testing, and cybersecurity.

JOB DESCRIPTION

Manage overall project portfolio in Vietnam, ensuring all Service Level Agreements and Key Performance Indicators meet or exceed global standards.
Take full responsibility for the delivery budget in Vietnam, optimizing resource usage, managing operational costs, and ensuring target profit margins are met.
Work with the CDO and Sales teams to support pre-sales activities and strategize for the scaling of new accounts.
Collaborate with leadership in different locations to standardize delivery processes and manage cross-border resource allocation.
Lead and develop a team of Delivery Managers and Engineering Directors, fostering a culture of continuous learning, accountability, and technical passion.
Serve as the ultimate escalation point for delivery issues in Vietnam, providing decisive leadership to resolve complex client or internal challenges.

JOB REQUIREMENT

Must have at least 12 years of experience in the IT industry
Previous experience in a senior leadership role overseeing a large workforce is required
Proven track record in Software Outsourcing or Global Product Development
Deep understanding of Agile/Scrum, DevOps, and modern SDLC methodologies
Extensive experience working with North American and European clients
Strong financial literacy with experience managing P&L and operational budgets
Exceptional English proficiency with the ability to influence stakeholders and engage in high-level negotiations
Bachelor's or Master's degree in Computer Science, IT, or Business Administration is required
PMP or PMI-ACP certifications are preferred
Must have the ability to make tough, data-driven decisions under pressure
Visionary with the ability to anticipate future technology trends and delivery models
A culture-builder who can inspire loyalty and maintain high morale in a fast-paced environment

WHAT'S ON OFFER

Opportunity to work in a highly regarded workplace in Vietnam
Contributing to the development of large-scale and global software products
Collaborating with a dedicated and skilled team
Access to diverse career opportunities in software services, product development, IT solutions, and consulting
Competitive salary and benefits package
Annual performance appraisals and bonuses
Possibility of short-term and long-term assignments in various global locations
Flexible work hours
Ongoing training in industry-relevant technologies, best practices, and soft skills
Premium healthcare coverage for employees and their families
Company-sponsored trips, annual parties, and team-building activities
Participation in fitness and sports activities such as football, tennis, and yoga
Engagement in community development and charitable activities
Access to in-house entertainment facilities and complimentary snacks and beverages

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Project Management

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Salary:

Negotiation

Job ID:

J02084

Status:

Active

Related Job:

Project Manager

Ho Chi Minh - Viet Nam

Product, AI Application Platform

  • Project Management
  • AI
  • Machine Learning

We're hiring a Project Manager to own the end-to-end success of our customer engagements - from first technical workshop through production deployment and expansion. You'll be the strategic counterpart to our Forward-Deployed Engineers: while they build the agentic applications, you architect the engagement, manage the relationship, and make sure the solution actually lands and creates value inside the customer's organization.This is a customer-facing role for someone who can hold a credible technical conversation about agentic AI, cognitive ontologies, and industrial applications, while also driving timelines, mitigating risk, and growing accounts.#Responsibilities Own the customer engagement lifecycle: discovery, scoping, planning, execution, validation, and expansion across multiple accounts. Translate customer business goals into clear problem statements, solution scopes, and milestone plans that FDEs can execute against. Partner with FDEs on solution design - making trade-offs on scope, timeline, and architectural complexity to maximize business impact. Run workshops, design sessions, and milestone reviews with customer engineering and domain teams. Track project health (scope, schedule, risks, blockers) and proactively course-correct before issues escalate. Drive adoption: equip customer teams with training, documentation, and the operating cadence needed to use our platform independently. Surface platform gaps, customer patterns, and expansion opportunities back to product and leadership. Develop reusable engagement playbooks, templates, and best practices that scale across accounts.

Negotiation

View details

Junior Project Manager (DevOps – Banking Domain)

Ha Noi - Viet Nam

Outsource

  • Project Management
  • Devops

Coordinate, monitor, and manage system integration project deployments for enterprise clients, independently or in support of the Project Manager (Lead). This may involve projects related to the deployment of technology platforms such as DevSecOps Platform, Container Platform (OpenShift/ Kubernetes), API Management (API Connect/ Kong), Monitoring & Observability (Datadog/ Prometheus/ Grafana), and CI/CD Pipeline. Communicate with clients and partners throughout the project execution process, independently or in support of the Project Manager (Lead). Develop an implementation plan and methods to ensure the project is completed on schedule. Manage, monitor, and supervise the progress and quality of the project, and manage risks to ensure that the project is implemented according to the scope and requirements of the contract. Receive customer requests and propose solutions as necessary. Report and update the project status and progress to the Delivery Manager/Project Manager and the Client. Manage project documents and records. Support/execute project acceptance and handover, including preparing documentation and monitoring the acceptance process with the client. Project administrative support/management includes monitoring resource allocation/timesheets, preparing reports for PMO, Management, and Clients. Perform other project management-related tasks as required.

Negotiation

View details

Website QA Manager

Ho Chi Minh - Viet Nam

Product

  • Manual Test
  • Automation Test
  • Management

Provide leadership and guidance for a team of manual and automation ICs Responsible for maintaining high quality standards for the global website across all localized versions Develop and enhance test strategies, plans, and processes for web testing Coordinate and oversee testing efforts for multiple releases and projects Ensure comprehensive test coverage for various web features including content accuracy, navigation, performance, SEO standards, and localization Work collaboratively with cross-functional teams to address quality concerns Improve automation coverage and assist in maintaining automated test suites Oversee defect tracking and collaborate with development teams for resolution Prepare and deliver reports on QA status, metrics, and risk assessments

Negotiation

View details