Head of Merchant Partnership

ABOUT CLIENT

Our client is a dynamic technology company specializing in innovative solutions that enhance productivity and streamline business processes. With a commitment to excellence, they leverage cutting-edge tools and a talented team to deliver exceptional results. Their client-centric approach fosters strong partnerships, empowering businesses to thrive in an increasingly competitive landscape.

JOB DESCRIPTION

Lead the development and execution of strategic plans aimed at expanding merchant networks and enhancing profitability, with a focus on premium services for high-end market segments and regional growth opportunities.
Define key objectives, initiatives, and performance metrics to strengthen engagement with merchants and ensure alignment with overall business goals.
Conduct regular business reviews and gather actionable insights from key sectors, particularly in Banking and Finance, to inform strategic planning and optimize commercial outcomes.
Stay informed on market trends and competitive movements to proactively identify growth opportunities and adjust partnership strategies as needed.
Establish and maintain effective communication processes between merchants and internal departments such as Sales, Customer Service, Marketing, and Product to ensure seamless coordination and responsiveness to merchant needs.
Build, coach, and develop a high-performing partnership team, setting clear key performance indicators and accountability structures. Foster a results-oriented culture that values ownership, transparency, and continuous improvement.
Perform additional duties as assigned by the governing body.

JOB REQUIREMENT

Proven leadership with a proactive, hands-on approach and a strong commitment to integrity, reliability, and effective communication.
Expertise in building and developing high-performing teams, with a track record of nurturing talent and fostering accountability.
Extensive experience in business development, sales, marketing, and account management.
Strong operational mindset with the capability to design and enhance processes that boost departmental performance and efficiency.
Knowledgeable in contract management and supplier negotiations, demonstrating strategic thinking and influence.
Highly organized and results-oriented, with robust problem-solving skills and a consistent focus on solutions and outcomes.
Proficient in English, both written and verbal.

WHAT'S ON OFFER

We prioritize investing in individuals who evolve alongside us and nurture a culture that emphasizes both personal and professional growth.
Access to learning and development opportunities through internal training, rotation, and career advancement.
Employee stock ownership program – collaborate and partake in shared achievements.
Comprehensive healthcare coverage and full statutory benefits.
Full gross salary provided during the probation period.
Annual review of employee stock ownership and salary based on performance.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Onsite

Job ID:

J02325

Status:

Active

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