Head of Technical Services

Manager, Technical Development Advisory

Ho Chi Minh - Viet Nam

Product

Collaborate with subject matter experts to develop technical learning solutions that address identified skill gaps and support NAB's capability development. Oversee the administration, configuration, and optimisation of learning management systems and related platforms to ensure effective content delivery and learner experience. Lead end-to-end program management for training initiatives, including needs analysis, design, development, delivery coordination, and evaluation. Collaborate with the Head of Technical Development Advisory and senior stakeholders to align learning initiatives with strategic priorities and transformation objectives. Implement and monitor quality assurance processes to maintain high standards across all learning content and delivery. Develop and report on key performance metrics, learning analytics, and program effectiveness to drive continuous improvement. Coordinate with regional and global teams to ensure consistent learning experiences across multiple locations.

Negotiation

Manager, Colleague Services

Ho Chi Minh - Viet Nam

Product

• HR

Strategically plan and oversee the Colleague Services team to ensure delivery of exceptional P&C services aligning with organizational goals. Lead the development and improvement of P&C procedures and Knowledge-Based Articles to comply with legal and regulatory standards. Supervise accurate and efficient processing of People transactions, including employee lifecycle events, payroll, and benefits administration. Foster collaboration with other P&C teams for seamless integration and service delivery. Utilize data-driven insights to assess and enhance P&C processes, integrating innovative technologies for efficiency. Offer strategic guidance and support to employees and leaders on P&C policies, procedures, and benefit programs. Create and deliver comprehensive P&C metrics and reporting for monitoring service effectiveness. Manage the P&C operational budget and optimize resource allocation. Oversee the Health, Safety, and Well-being framework to promote a safe and healthy workplace environment. Manage People Systems strategically to support organizational objectives. Lead process automation initiatives to streamline P&C operations and improve service delivery. Manage immigration/mobility services for expatriate colleagues, ensuring compliance with relevant laws and regulations.

Negotiation

Senior AI DevSecOps Engineer

Ho Chi Minh - Viet Nam

Product

• Devops
• AWS
• Azure
• Security

Management of CI/CD Pipeline: Ensure automation, security, and scalability across all stages of the development lifecycle. Infrastructure & Security: Design and implement secure multi-cloud infrastructure solutions leveraging cloud services, containerization, and orchestration tools. Policy as Code: Define and enforce security and compliance policies across Kubernetes clusters using OPA or Kyverno, ensuring guardrails are automated and auditable. AI & Platform Automation: Drive the adoption of AI-powered tools and workflows to automate infrastructure operations, optimize CI/CD pipelines, accelerate root cause analysis, improve security posture, and enhance engineering productivity. Observability & Alerting: Build and maintain a comprehensive observability stack with proactive alerting, dashboards, and runbooks for critical business flows and security events. Secret & Credential Management: Design and enforce secrets management practices across all environments ensuring zero hardcoded credentials in codebases and pipelines. Incident Response & On-Call: Own and continuously improve incident response processes, define runbooks, lead post-mortems, track MTTR, and participate in on-call rotation to maintain platform reliability and SLO adherence. Threat Modelling & Penetration Testing: Conduct regular threat modelling sessions with engineering teams and coordinate or perform penetration testing activities to proactively identify attack surfaces before they reach production. Code Security: Conduct regular code reviews and static/dynamic analysis to identify and remediate security vulnerabilities. Compliance and Best Practices: Ensure compliance with industry standards and best practices. Collaboration: Collaborate with development, operations, and security teams to foster a culture of automation and security-first thinking. Mentorship: Mentor junior engineers and other team members on security best practices. Documentation: Maintain thorough and up-to-date documentation of security policies, procedures, and incident reports. Trend Scouting: Stay updated with the latest trends in technology and AI to integrate innovative solutions into our processes.

Negotiation