HR SAP Success Factor

Manager, Colleague Services

Ho Chi Minh - Viet Nam

Product

• HR

Strategically plan and oversee the Colleague Services team to ensure delivery of exceptional P&C services aligning with organizational goals. Lead the development and improvement of P&C procedures and Knowledge-Based Articles to comply with legal and regulatory standards. Supervise accurate and efficient processing of People transactions, including employee lifecycle events, payroll, and benefits administration. Foster collaboration with other P&C teams for seamless integration and service delivery. Utilize data-driven insights to assess and enhance P&C processes, integrating innovative technologies for efficiency. Offer strategic guidance and support to employees and leaders on P&C policies, procedures, and benefit programs. Create and deliver comprehensive P&C metrics and reporting for monitoring service effectiveness. Manage the P&C operational budget and optimize resource allocation. Oversee the Health, Safety, and Well-being framework to promote a safe and healthy workplace environment. Manage People Systems strategically to support organizational objectives. Lead process automation initiatives to streamline P&C operations and improve service delivery. Manage immigration/mobility services for expatriate colleagues, ensuring compliance with relevant laws and regulations.

Negotiation

Principal IT Architect

Ho Chi Minh - Viet Nam

Outsource

Create target architecture, architecture principles, and technical guardrails for systems, platforms, and integrations Translate strategic objectives into specific technical initiatives and prioritize based on business value and risk Assess new technologies, platforms, and tools including their benefits, risks, costs, and strategic fit Develop solutions adhering to modern architecture principles such as cloud-native, Zero Trust, and automation Develop integration and platform strategies with consistent interfaces, API usage, and system integration Organize complex requirements into technical work packages and document solution designs Lead teams through critical implementation phases and make sound technical decisions Review architectures, designs, and implementations for consistency, quality, and strategic alignment Identify technical risks and develop mitigation measures Ensure comprehensive, clear, and updated documentation of systems and solutions Take technical lead on major incidents and structural problems Provide support for local IT administration tasks as needed Mentor senior and mid-level engineers, supporting individual growth and technical expertise Share best practices and experiential knowledge in a structured manner Identify skill gaps and initiate appropriate development measures Actively introduce and model modern technologies and ways of working Identify automation opportunities and implement them through scripting, workflows, or platform solutions Evaluate and integrate AI-powered tools to enhance efficiency and decision quality Promote AI competence within the team Evaluate technical solutions from an economic perspective: TCO, ROI, scaling costs, vendor lock-in Develop structured option comparisons and decision materials for leadership Identify cost savings through tool consolidation, decommissioning unused services, and cloud optimization

Negotiation

Solution Engineer

Ho Chi Minh - Viet Nam

Product

• Presale
• ERP

Provide technical and functional support during the sales process with customers and prospects. Serve as a communication link with Product Managers to discuss and contribute to product development. Offer business expertise in manufacturing, accounting and work flow analysis processes. Assist the sales team in preparing and conducting demonstrations. Collaborate with the sales force to provide customer solutions. Share knowledge and expertise within the SE Community. Work with Channel Enablement to assist partners' Solution Engineers in promoting the product. Handle responses to requests for information and proposals on the product and related products. Host customer and prospect webinars. Travel within the Region is required (20%-50%).

Negotiation