Implementation Manager

ABOUT CLIENT

Our client is one of the world’s largest providers of Consulting, Outsourcing and Technology Services

JOB DESCRIPTION

Responsible for implementation process and introducing innovative ideas to improve efficiency
Maintain Release Calendar and conduct weekly release planning meeting with project teams, tracking production deployment readiness
Assist in managing inter-dependencies between systems to ensure adherence to schedules
Create Consolidated Runsheet for Integrated releases
Facilitate go/no-go decisions for production deployments
Develop Integrated roll-back plan agreed upon by stakeholders
Standardize Hypercare Incident process
Lead and support production Deployment
Facilitate go/no-go decisions post production deployment in case of issues
Assist in BVT Planning and execution
Coordinate and monitor hypercare chat during hypercare period
Manage incidents and coordinate investigation with technology partners, prioritize fixes based on business impacts
Conduct daily Hypercare meetings during hypercare period
Send out Hypercare Daily summary report
Conduct Post Implementation Review and document process for improvement.

JOB REQUIREMENT

Must have experience in large transformation programs
Must have experience in an Agile environment
Proven ability to build and maintain relationships between system teams
Identify opportunities to enhance delivery processes and contribute to project delivery success
High proficiency with relevant software, CRM, or project management tools
Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Rally, JIRA, Confluence and ServiceNow
Proven ability in diagnosing and troubleshooting technical issues

WHAT'S ON OFFER

Competitive compensation, comprehensive health insurance for employees and dependents.
Participation in international projects within a professional and dynamic work setting.
Gaining valuable experience with diverse projects, new technologies, and a multitude of talents.
Access to training opportunities, including technical seminars and soft skill courses.
Potential for promotion through a regular performance review system.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

Project Management

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Salary:

Negotiation

Job ID:

J01829

Status:

Close

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