IT Business Analyst

Head of IT Strategy and Enterprise Architecture

Ha Noi - Viet Nam

Product, Bank

#Lead and Influence Lead the creation or evolution of the enterprise architecture program/function. Lead the development of an implementation plan for the enterprise architecture based on business strategy and requirements.#Focus on Strategy and Execution Formulate, translate, advocate, support and execute business strategy to achieve the organization's targeted business outcomes. Construct technology-enabled operating models and provide viable options and visibility into execution issues.#Determine and Help Orchestrate the Delivery of Business Outcomes Determine the relationship between people, processes, information, technology and things of the enterprise, and their relationships with one another and to the external environment. Work with business peers to develop and present business capability models and roadmaps to facilitate discussion and decision making with stakeholders across the enterprise. Lead analysis of the business' future-state capabilities and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement and driving the business forward. Lead analysis of the IT environment to detect critical deficiencies and recommend solutions for improvement. Provide perspective on the readiness of the organization to change and innovate. Present a gap analysis and/or IT investment roadmap that reflects the status of the existing IT estate, namely, its ability to contribute to future-state business capabilities around ecosystems and digital platforms.#Lead Analysis and Governance Lead analysis of the business' future-state capabilities and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement. Lead and facilitate the creation of governance assurance and standards to guide EA decision-making.#Oversee Implementation and Communication Oversee the documentation of all architecture design and analysis work. Lead the development and execution of a communication and education plan for enterprise architecture.

Negotiation

Senior Business Analyst

Ho Chi Minh - Viet Nam

Outsource

• Business Analyst

We are seeking a Senior Business Analyst to join our global Business Analysis unit with Business Analysts from various locations to serve clients in the Americas, and develop innovative products that have a significant impact on clients' business. In this role, you will serve as the liaison between stakeholders and the tech team in Vietnam. You will be involved in different workstreams such as assessing business value, collaborating with cross-functional teams to define experiences, gathering requirements, writing user stories, and delivering impactful experiences to end users. Undertake the role of the Product Owner, making prioritization decisions and managing backlog independently and proactively. Contribute to creating and managing the roadmap. Act as a liaison between stakeholders in the US and the tech team in Vietnam, ensuring alignment and addressing impediments. Draft detailed feature requirements and user stories and effectively communicate them to creative and technology teams. Proactively identify and document edge cases, error states, and non-happy path scenarios to ensure comprehensive feature design before development commences. Identify and communicate key dependencies, risks, and blockers. Assist in the end-to-end delivery of features, from definition to launch. Assist in identifying, prioritizing, and resolving defects. Maintain communication with key stakeholders to ensure alignment, coordinate change, and manage expectations. Act as the primary point of contact for technical and business queries and translate ambiguous stakeholder requests into clear, actionable specifications with no room for interpretation. Anticipate the impact of new features on existing systems to prevent regression or logic conflicts.

Negotiation

IT Manager

Ha Noi - Viet Nam

Product

• IT inhouse
• Management

System Management: Oversee and maintain LIS, HIS, and ERP systems to ensure reliable and efficient day-to-day operations. Project Leadership: Plan, implement, and supervise IT projects, including system integrations, upgrades, and enhancements. Workflow Optimization: Collaborate with cross-functional teams to streamline business and clinical processes through technology solutions. Team Leadership: Lead and mentor the IT team, driving high performance, productivity, and professional growth. Security & Compliance: Safeguard IT systems by ensuring data protection, cybersecurity, and compliance with healthcare regulations. Budget & Assets: Manage IT budgets effectively while maintaining hardware and software assets. Vendor Collaboration: Partner with vendors, technology providers, and headquarters to deliver successful system implementations. Risk & Incident Management: Identify, assess, and resolve IT risks and major incidents swiftly to minimize disruption.

Negotiation