IT Manager

Lead and manage the IT team, track and achieve KPIs

Foster a culture of accountability, collaboration, and continuous improvement within the IT team.

Ensure uptime, availability, and performance of critical services across distributed datacenters.

Oversee backup operations, periodic data restoration tests, and planned failover drills.

Maintain documentation of IT infrastructure, services, and processes.

Plan, drive, and execute IT infrastructure and operations projects

Lead cross-functional initiatives involving Dev, QA, Security, and Product teams.

Ensure project delivery on time, within scope and budget.

Investigate and evaluate new platforms, tools, and systems to support development and testing efforts.

Install, configure, and troubleshoot development and QA environments

Provide timely technical support for Dev and QA teams

Manage installation, configuration, and maintenance of hardware, software, and network infrastructure.

Proactively identify and resolve system issues

Automate repetitive tasks using scripting and configuration management tools

Collaborate with the security team to implement and maintain IT security policies.

Enforce access controls, patch management, and endpoint protection.

Support compliance audits by maintaining logs, reports, and documentation.

7+ years of experience in IT management

2+ years of experience working in mid-sized private sector companies

Experience leading and managing large IT projects

Expertise with managing physical, virtual, and cloud infrastructures

Excellent written and verbal communication skills

English level: Fluent or Advanced

Higher education

Professional certifications

Flexible working hours: Office opens from 6.00 AM to 10.00 PM

13-month bonus & performance bonus

100% salary on probationary period

Private health care package

Premium health care check

Gift (cash/voucher) for every special occasion: New Year's Eve, Tet holidays, International Women's Day, International Children's Day, Mid-Autumn Festival and Birthday

15-18 annual leaves/year, 5 sick leaves and additional leaves (up to 3 days)

Team building

Free and unlimited snack, tea, coffee and by-choice request.

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666