IT Manager

Head of Engineering - Marketing Technology

Ho Chi Minh - Viet Nam

Product

• Management

Develop an integrated roadmap for strategic execution based on the organization's strategic aspirations and lead the implementation process from planning to delivery. Manage multiple engineering teams throughout the organization to achieve desired outcomes, hence having knowledge of the organization's specific areas of operation is an advantage. Collaborate closely with business teams and product owners to verify requirements before and after delivery through showcases and post-production monitoring. Take responsibility for both the development and operation of applications in production, providing active operational support and establishing a clear support model with a focus on site reliability engineering. Direct and oversee the implementation of cybersecurity updates, including keeping software versions current and patching infrastructure regularly. Oversee investment allocation across the organization to maintain alignment, ensure effective spending, and offer insights on the effectiveness and prioritization of investments. Integrate engineering excellence with domain expertise in marketing while pursuing strategic technology objectives.

Negotiation

Delivery Manager

Ho Chi Minh - Viet Nam

Outsource

• Project Management

Oversee the leadership, mentoring and development of two engineering teams, namely AI BI and AI-Powered Service Desk. This includes managing recruitment, evaluating performance, and facilitating career growth. Take accountability for the delivery of both teams, comprising planning, prioritization, sprint execution, and ensuring high-quality releases. Work in conjunction with Product, Data Science/ML, and Design to establish roadmaps and convert business requirements into technical implementation. Offer technical direction and architectural oversight across BI dashboards, analytics pipelines, and AI-powered service/support tooling. Advocate for engineering best practices such as code quality, testing, CI/CD, observability, and documentation. Manage competing priorities across both teams, resolve obstacles for engineers, and oversee inter-team dependencies. Collaborate with backend, frontend, and ML engineers to ensure unified architecture across the teams. Provide regular reports on team performance, progress in delivery, and potential risks to senior leadership. Cultivate an environment focused on accountability, collaboration, and continual enhancement. Remain involved in hands-on tasks as required, including code reviews, architecture discussions, and making technical decisions.

Negotiation

Principal IT Architect

Ho Chi Minh - Viet Nam

Outsource

Create target architecture, architecture principles, and technical guardrails for systems, platforms, and integrations Translate strategic objectives into specific technical initiatives and prioritize based on business value and risk Assess new technologies, platforms, and tools including their benefits, risks, costs, and strategic fit Develop solutions adhering to modern architecture principles such as cloud-native, Zero Trust, and automation Develop integration and platform strategies with consistent interfaces, API usage, and system integration Organize complex requirements into technical work packages and document solution designs Lead teams through critical implementation phases and make sound technical decisions Review architectures, designs, and implementations for consistency, quality, and strategic alignment Identify technical risks and develop mitigation measures Ensure comprehensive, clear, and updated documentation of systems and solutions Take technical lead on major incidents and structural problems Provide support for local IT administration tasks as needed Mentor senior and mid-level engineers, supporting individual growth and technical expertise Share best practices and experiential knowledge in a structured manner Identify skill gaps and initiate appropriate development measures Actively introduce and model modern technologies and ways of working Identify automation opportunities and implement them through scripting, workflows, or platform solutions Evaluate and integrate AI-powered tools to enhance efficiency and decision quality Promote AI competence within the team Evaluate technical solutions from an economic perspective: TCO, ROI, scaling costs, vendor lock-in Develop structured option comparisons and decision materials for leadership Identify cost savings through tool consolidation, decommissioning unused services, and cloud optimization

Negotiation