IT Operations Manager

JOB DESCRIPTION

Our Client is looking for an experienced IT Operations Manager to join our expanding team. This is a virtual work from home position with preference given to Southeast Asian based candidates due to working hours but is open to all great candidates.
WHO YOU ARE:
You are an experienced IT Operations Manager able to come into an exciting fast growing startup company to work hard with us and make something truly special.
You are responsible to provide a reliable computing platform to support RFOX operations, with focus on Enterprise Information Technology.
The IT Operations Manager will implement processes and perform tasks that are essential for maintaining and monitoring IT systems, providing high availability, integrity, and confidentiality.
Provide advice to the CIO and leadership, providing recommendations and implementation plans for products and services that increase system performance, capacity, and efficiency in support of continuous improvement, innovation, and future growth.
You are not afraid of hard work and taking risks. You are technical and lead by example. You aspire to work for a company that is at the leading edge of emerging technology, building amazing products.
 
RESPONSIBILITIES:
Install, configure, and support enterprise applications and platforms, running on Public Cloud providers, such as: AWS, Azure and Google Cloud.
Setup and perform routine system maintenance including backups, disaster recovery, system upgrades, patches, and performance monitoring. Work with the Cybersecurity team to perform system updates, apply patches, and perform security monitoring.
Azure Active Directory (AAD) administration including user administration, group policy, and AAD integration with enterprise applications and platforms. Work with the Cybersecurity team to implement security related policies.
Setup and be responsible for the following ITSM processes:
  Access Management
  Incident Management
  Problem Management
  Request Fulfillment
Setup and be responsible for the following ITSM functions:
  Monitoring
  Application Management
  Infrastructure Management
  Capacity Planning & Budgeting
Work with the project management team for Enterprise IT related projects. Participate in planning, executing, and finalizing projects according to deadlines and budget.
Support development of RFOX products, by participating in agile development teams and providing the tools and infrastructure needed.
Research, design, and implement new technologies, systems, and best practices.
Document procedures and configurations.
Provide on-call / after-hours support.

JOB REQUIREMENT

5+ years of IT Operations, ITIL / ITSM is mandatory.
AWS, Azure certification is mandatory.
MCSE certification is a big plus.
Software development, especially DevOps experience is a big plus.
IT consulting experience is a big plus.
Blockchain experience a big plus.
Advanced research, writing, and analysis skills.
Ability to work cross-functionally and communicate to all levels of the organization.

WHAT'S ON OFFER

Attractive Salary
Performance bonus
Flexible working location
Remotely full time 
5 cultural pillars, People First, Trust, Create, Connect and Commit

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Blockchain

Technical Skills:

System, IT inhouse

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J01053

Status:

Close

Related Job:

Recruitment Consultant (IT, All Levels)

Ho Chi Minh - Viet Nam


Recruiting & Payroll services, Human Resource Services

Promoting & building awareness of Pegasi's capabilities to clients and candidates Identifying client requirements with Customer Solutions Department Searching and building up candidate database Calling, meeting, and following up with candidates to utilize their skills and build a long-term relationship Consulting and introducing suitable opportunities offered by the clients to candidates Managing the process through getting vacancies, interviewing to the offer stage, and beyond Networking to build business information that can be converted into commercial opportunities Mentoring the juniors and newcomers when needed Participating in side projects/tasks to improve the organization continuously Other tasks are assigned by the line manager and company

Negotiation

View details

Senior Accounting Manager, APAC

Ho Chi Minh - Viet Nam


Outsource

  • Accounting

Prepare monthly, quarterly, and annual financial statements in compliance with Vietnamese Accounting Standards (VAS), IFRS, and local GAAP as required Supervise general ledger management, balance sheet reconciliations, and month-end close processes for all APAC entities Ensure accurate recording and reconciliation of intercompany transactions and consolidation entries across the region Monitor fixed asset registers and depreciation schedules for APAC Manage treasury functions, including cash flow monitoring and banking relationships for all APAC entities Provide support for regional payroll oversight across APAC Liaise with the Regional Tax Team to ensure consistent tax compliance for CIT, VAT, FCT, and PIT Oversee the timely preparation and submission of tax returns and maintain communication with tax authorities Collaborate with the tax team on transfer pricing documentation, tax planning initiatives, and regulatory updates Stay updated on changes in local tax legislation and accounting standards across APAC jurisdictions Coordinate with external auditors and manage the annual statutory audit process Lead, mentor, and develop a team of accounting staff, setting clear performance objectives and supporting career development Allocate work effectively across the team, identify skills gaps, and support training and development Act as a finance partner to regional business leaders, providing financial insight and analysis Drive continuous improvement of accounting processes, systems, and internal controls Support budgeting and forecasting processes with accurate actuals data and variance analysis.

Negotiation

View details

Technical Program Manager (Japanese Speaking)

Ho Chi Minh - Viet Nam


Product

  • Project Management
  • BSE/BrSE

Leading the exploration of the current (As-is) and ideal (To-be) states: Working with engineers to clarify and define current specifications, including unorganized and undocumented legacy materials. Defining the desired behavior at PMI completion and translating it into a step-by-step approach and requirements. Setting deadlines and defining the "Definition of Done" for each action and strictly managing them. Collaborating with the Staff Engineer to assess the trade-offs between technical constraints and business requirements, and define the scope that provides a satisfactory ROI. Operating the project with a "SWAT team" consisting of Senior Software Engineers and Project Managers at its core. Collaborating with Tech Leads and Project Managers to maintain the pace of progress through appropriate task assignments and blocker removal. Ensuring the quality of documentation, including requirements and API specifications, guaranteeing not only the accuracy of Japanese-English translations but also logical consistency. Cross-management of stakeholders across multiple locations and multiple projects. Streamlining human-dependent operations, including AI agents and automation tools. Leading the development of data migration plans, security integration policies, and testing strategies until approval is obtained. Cultivating a "bad news early" culture to promote early risk detection and escalation. Continuously improving and updating the PMI playbook (standard procedures).

Negotiation

View details