IT Operations Manager

JOB DESCRIPTION

Our Client is looking for an experienced IT Operations Manager to join our expanding team. This is a virtual work from home position with preference given to Southeast Asian based candidates due to working hours but is open to all great candidates.
WHO YOU ARE:
You are an experienced IT Operations Manager able to come into an exciting fast growing startup company to work hard with us and make something truly special.
You are responsible to provide a reliable computing platform to support RFOX operations, with focus on Enterprise Information Technology.
The IT Operations Manager will implement processes and perform tasks that are essential for maintaining and monitoring IT systems, providing high availability, integrity, and confidentiality.
Provide advice to the CIO and leadership, providing recommendations and implementation plans for products and services that increase system performance, capacity, and efficiency in support of continuous improvement, innovation, and future growth.
You are not afraid of hard work and taking risks. You are technical and lead by example. You aspire to work for a company that is at the leading edge of emerging technology, building amazing products.
 
RESPONSIBILITIES:
Install, configure, and support enterprise applications and platforms, running on Public Cloud providers, such as: AWS, Azure and Google Cloud.
Setup and perform routine system maintenance including backups, disaster recovery, system upgrades, patches, and performance monitoring. Work with the Cybersecurity team to perform system updates, apply patches, and perform security monitoring.
Azure Active Directory (AAD) administration including user administration, group policy, and AAD integration with enterprise applications and platforms. Work with the Cybersecurity team to implement security related policies.
Setup and be responsible for the following ITSM processes:
  Access Management
  Incident Management
  Problem Management
  Request Fulfillment
Setup and be responsible for the following ITSM functions:
  Monitoring
  Application Management
  Infrastructure Management
  Capacity Planning & Budgeting
Work with the project management team for Enterprise IT related projects. Participate in planning, executing, and finalizing projects according to deadlines and budget.
Support development of RFOX products, by participating in agile development teams and providing the tools and infrastructure needed.
Research, design, and implement new technologies, systems, and best practices.
Document procedures and configurations.
Provide on-call / after-hours support.

JOB REQUIREMENT

5+ years of IT Operations, ITIL / ITSM is mandatory.
AWS, Azure certification is mandatory.
MCSE certification is a big plus.
Software development, especially DevOps experience is a big plus.
IT consulting experience is a big plus.
Blockchain experience a big plus.
Advanced research, writing, and analysis skills.
Ability to work cross-functionally and communicate to all levels of the organization.

WHAT'S ON OFFER

Attractive Salary
Performance bonus
Flexible working location
Remotely full time 
5 cultural pillars, People First, Trust, Create, Connect and Commit

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Blockchain

Technical Skills:

System, IT inhouse

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Salary:

$ 3,000 - $ 5,000

Job ID:

J01053

Status:

Close

Related Job:

Engineering Manager (Golang/RoR/JavaScript Backend Focus)

Ho Chi Minh, Ha Noi - Viet Nam


No.1 Construction Tech company in Japan

#Position Summary We are seeking an experienced and highly technical individual to join us as an Engineering Manager. This role is initially structured as a hands-on technical contributor to ensure a deep understanding of our projects, codebase, and team dynamics. Following this integration period, the successful candidate will transition fully into a dedicated Engineering Manager role, taking on full leadership responsibilities. This is a unique opportunity for a seasoned professional to lead a team while staying directly engaged with the technology.#Responsibilities#Engineering role: Hands-on Technical Contribution such as work directly on 1-2 critical projects, writing and reviewing code, designing system architecture, and ensuring technical excellence. Utilize strong expertise in Golang, Ruby on Rails (RoR), and JavaScript to develop and maintain robust, scalable backend systems. Contribute to the full software development lifecycle (SDLC), including requirements gathering, design, development, testing, and deployment. Align technical work with the overall Engineering standards and best practices (same as those for Andpad's senior Dev positions).#Management role: Leadership & People Management: Lead, mentor, and coach a team of 4-5 engineers. Team Leadership: Oversee team performance, project delivery, and technical quality. Conduct regular 1: 1 meetings, performance reviews, and career development planning for team members. Facilitate technical discussions, resolve roadblocks, and make critical architectural/design decisions. Drive continuous improvement in the team's engineering practices, tools, and processes. Act as the liaison between the engineering team and product management/stakeholders.

Negotiation

View details

Project Manager

Ho Chi Minh - Viet Nam


# 1 VM Backup & Site Recovery Software

  • Project Management

Oversee international product development teams, including developers, testers, and product managers to ensure alignment with business requirements and company objectives. Develop and manage project plans to ensure timely and high-quality completion of assigned tasks. Facilitate transparent communication through organizing and leading meetings between management and development teams. Manage changes to project scope, schedule, and quality indexes. Create and maintain detailed project documentation throughout the project lifecycle. Identify, track, and resolve any project issues that may arise. Measure and report project performance using relevant tools and techniques. Conduct risk management to minimize potential project risks.

Negotiation

View details

Korean IT Comtor (Open for Project Manager)

Ho Chi Minh - Viet Nam


Product

  • Comtor

Provide translation services for technical and business documents in Korean, English, or Vietnamese. Aid leaders and development team in facilitating effective communication within projects. Support leaders in project planning, execution, and management. Collaborate with stakeholders and teams to address issues and streamline processes for enhanced collaboration. Lead project meetings. Verify that deliverables meet technical and business requirements. Take on extra duties as required by the supervisor.

Negotiation

View details