IT Support Staff (N3 or equivalent)


Translate/interpret in Japanese for VNIS tasks:
Translate documents/discussion among Vietnam IS members and headquarters
Interpret in periodical/non-periodical meetings between Vietnam IS members and headquarters
Interpret in some meetings of Vietnam members and headquarters
Solve IT support requests directly from Cybozu employees
Support IT for internal and external events (seminar, workshop)
Set up PCs (hardware, software) and mobile devices
Manage accounts
Manage shared IT devices
Create IT guides
Involve in purchasing procedures and documents
Work with service providers


Japanese proficiency: N3 or equivalent (ability to explain, analyze and discuss issues in Japanese)
1-3 years of experience in IT support or helpdesk
Experience in setting up and managing PCs (Windows, macOS) and smartphones (iPhone, Android)
Basic knowledge about hardware, software
Good English in reading and writing
Passion and enthusiasm for supporting everyone
Willing to learn new things
Long-term commitment
Age: up to 29


Working with great people in an international-standard and professional environment with great chances to learn new skills and gain valuable experience, receive competitive salary, and a number of other benefits as follows:
Flexibility in working space & time: work from home (5 days per month), flexible working time
Well-equipped facilities: laptop (Macbook...) & PC with 2 monitors
Salary review: twice a year
Opportunities to go on business trips to Japan, China, US…
Global medical insurance: support 100% for employees and 50% for 2 family members
Income compensation insurance
Death & disabilities insurance
Support for Japanese/English study/exam and skill training
Unlimited support for events/parties/club activities
Support for team building activities
Creative & young working space
2 additional annual leaves issued by company besides ones pursuant to labor law
5 days of refresh holiday after every 5 consecutive working years
Fixed bonus: 13th-month salary
Other bonus: depends on Cybozu Group’s annual turnovers 
Annual MVP award
Annual company trip


PEGASI – IT Recruitment Consultancy | Email: | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website for your reference. Thank you!

Job Summary

Company Type:

Offshore, Product, Collaborative software

Technical Skills:

IT inhouse


Ho Chi Minh - Viet Nam



Job ID: