Staff Software Engineer (AI Service Desk)

ABOUT CLIENT

Our client is a cutting-edge technology company that specializes in software development and IT consulting. They are dedicated to providing innovative solutions to their clients, helping them to optimize their business processes and achieve their digital transformation goals. Their team of skilled developers and engineers are committed to delivering top-notch services.

JOB DESCRIPTION

Create and enhance scalable backend services utilizing C# and .NET technologies
Determine architecture strategies for distributed and service-oriented systems
Develop dependable APIs, integrations, and asynchronous processing workflows
Partner with AI and data teams to incorporate intelligent automation capabilities into the platform
Enhance platform reliability, observability, security, and performance
Lead technical conversations, code reviews, and engineering best practices
Guide and nurture engineers and support their technical development within the team
Contribute to the long-term platform strategy and technical roadmap
Collaborate closely with frontend, DevOps, and product teams to deliver top-notch solutions

JOB REQUIREMENT

Extensive expertise developing in C# and the .NET ecosystem
Proficient in building and designing backend systems and APIs that can scale
Thorough understanding of software architecture principles and distributed systems
Experience working with microservices and service-oriented architectures
Proficiency in asynchronous processing, messaging systems, and event-driven architectures
Familiarity with cloud platforms such as Azure
Skilled in developing modern frontend applications using React
Full-stack development experience encompassing both frontend and backend systems
Capable of making and influencing technical decisions within an engineering team
ADDITIONAL SKILLS AND EXPERIENCE
Working knowledge of integrating AI or machine learning capabilities into applications
Experience with service desk, CRM, or operational support platforms
Familiarity with containerization and orchestration technologies
Proficient in observability and monitoring tooling
Understanding of security and access control patterns in enterprise systems
TECH STACK
C#
.NET
React
REST APIs
Azure or similar cloud platforms
Distributed systems and messaging
CI/CD pipelines
Monitoring and observability tooling

WHAT'S ON OFFER

Attractive compensation and Bonus
Private health insurance
Free coffee, beverages, snacks, and fresh fruits
Personal coaching with experienced professionals
Supportive and friendly colleagues

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

.NET, ReactJS, Azure

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Job ID:

J02289

Status:

Active

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