Manager, Colleague Services

ABOUT CLIENT

Our client is a leading financial institution with a strong presence in the banking industry.

JOB DESCRIPTION

Strategically plan and oversee the Colleague Services team to ensure delivery of exceptional P&C services aligning with organizational goals.
Lead the development and improvement of P&C procedures and Knowledge-Based Articles to comply with legal and regulatory standards.
Supervise accurate and efficient processing of People transactions, including employee lifecycle events, payroll, and benefits administration.
Foster collaboration with other P&C teams for seamless integration and service delivery.
Utilize data-driven insights to assess and enhance P&C processes, integrating innovative technologies for efficiency.
Offer strategic guidance and support to employees and leaders on P&C policies, procedures, and benefit programs.
Create and deliver comprehensive P&C metrics and reporting for monitoring service effectiveness.
Manage the P&C operational budget and optimize resource allocation.
Oversee the Health, Safety, and Well-being framework to promote a safe and healthy workplace environment.
Manage People Systems strategically to support organizational objectives.
Lead process automation initiatives to streamline P&C operations and improve service delivery.
Manage immigration/mobility services for expatriate colleagues, ensuring compliance with relevant laws and regulations.

JOB REQUIREMENT

A bachelor’s or master’s degree in human resource management or a related field is required
Minimum of 5 years in a shared services role and at least 3 years in an HR strategic manager role
Extensive knowledge of HR policies, procedures, and best practices
Demonstrated experience in team management and change management
Excellent communication and interpersonal skills, with the capability to work with employees at all levels
Proficient in data analysis and utilizing data for decision-making
Ability to handle multiple priorities and achieve results in a fast-paced environment
Familiarity with HR information systems and technologies

WHAT'S ON OFFER

Attractive salary package
Generous paid time off and sick leave
Additional bonus incentives and healthcare coverage
Monthly team activity allowance and appreciation gifts
Extra benefits on work anniversary
Projects involving modern banking technologies
Clear career advancement paths in technical and leadership roles
Access to digital learning platforms and leadership training programs
Specialized training in key skill areas
Language courses and international training opportunities
Hybrid work model and balanced work-life schedule
Modern and well-equipped Agile office
On-site food and beverage options
Employee Assistance Program for physical and mental well-being
Company-wide team activities and events
Supportive and talented team members

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

HR

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Job ID:

J02235

Status:

Active

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