.Net Core Developer

Technical Support Engineer (JP speaking)

Ho Chi Minh - Viet Nam

Outsource

• Application Support

Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues. Resolves or escalates multiple and varied customer issues. Documents technical work and research. Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement Provides feedback to improve products to more senior engineers or technical advisors. Identifies potential defects and escalates to more senior engineers to resolve. Provides feedback on how to improve automated tools. Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems

Negotiation

QA Team Lead

Ho Chi Minh - Viet Nam

Product

• Automation Test
• Management

#Quality Ownership Own release quality for your product/team Define testing scope based on risk, timelines, and business priorities Ensure only production-ready features are released Participate actively in planning, requirement reviews, and release discussions Identify quality risks early and drive mitigation plans#Team Leadership Lead and mentor QA engineers across manual and automation testing Create a strong culture of accountability, ownership, and continuous improvement Improve team efficiency and execution quality#Testing & Automation Define and improve regression strategies Drive automation for UI, API, and integration testing Improve CI/CD quality workflows and release confidence Optimize test execution time while maintaining meaningful coverage Support exploratory, risk-based, and customer-focused testing approaches#Customer & Product Focus Work closely with Product, DEV, and Support teams Analyze production defects and customer feedback to improve test coverage Drive root-cause analysis and defect prevention practices Focus on customer-perceived quality, not only internal QA metrics#Process & Continuous Improvement Help establish practical QA processes that teams actually follow Track quality KPIs and testing effectiveness Improve release readiness, test planning, and defect management Introduce AI-assisted QA workflows where they provide real value

Negotiation

Featured Job

Associate Manager – Software Engineer

Ho Chi Minh - Viet Nam

Product

• Java
• ReactJS

Lead the decisions around scalable full-stack and cloud-native systems architecture. Advocate for best practices in system design, reliability, and observability. Take charge of delivering essential platform capabilities, including crew training and assessment (OCL), compliance systems (Track & Trace), restaurant monitoring and reporting (MRD), virtual restaurant assessments, and intelligent operational action systems for RGMs. Collaborate with product and stakeholders, translating business requirements into scalable solutions. Build and design scalable applications using React/React Native, Spring Boot, and NestJS. Develop robust APIs and microservices that support restaurant operational systems. Ensure high code quality through testing, code reviews, and performance enhancement. Manage and create cloud infrastructure using AWS (EKS, Lambda). Set up CI/CD pipelines using GitLab CI. Guarantee strong monitoring and system reliability through the use of Datadog. Collaborate closely with engineering and product teams across global locations to deliver platform capabilities. Address complex technical challenges and provide scalable solutions to enhance platform reliability and operational efficiency.

Negotiation