Product Consultant

JOB DESCRIPTION

Engage business stakeholders to gather feedback, inform strategic transformation & advocate for meaningful experiential change
Collaborate with PO in establishing and monitoring success measures in line with innovation and experience goals
Balance Cost of acquisition and Cost of Servicing to achieve a higher Addressable market and NPS across Merchant services
Understand process flow for customer-facing and internal processes, and the linked supporting technology
Identify interdependencies across the Merchant Services domain structure, and work with the Head of Customer Innovation and Experience to deliver business outcomes
Provide input to feature elaboration, acceptance criteria and definition of done
Collaborate with squads and attend relevant agile ceremonies
Communication and engagement with business stakeholders outside of the squad to ensure alignment and avoid context-switching
Conducts problem resolution, creates product collateral and monitors results and feedback
Drive innovation by identifying market trends, understanding competitors and tying them to business goals
Fulfil other tasks as assigned by your People Leader and/or authorized representative of Our Client from time to time.

JOB REQUIREMENT

5-7+ years experience in Banking including at least 2+ years Product Owner experience
Detailed knowledge of financial services and the Credit Card lifecycle from both a consumer, merchant, issuing and acquiring stand point
Detailed understanding of Merchant Acquiring/EFTPOS Terminal solutions or related business products, along with product and operational activities required to deliver business outcomes such a new capability launch or customer migration from a business perspective
Experience working with agile ways or working and familiarity with human centred design techniques
Ability convey a vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals in line with Domain cadence
Comfortable supporting a leadership role, including leading workshops through the discovery, development and operational usage stages of development
Ability to innovate, adapt and grasp new skills
Proven analytical skills and evidence-based decision making
Essential capabilities
Ability to develop strategic product plans, based on industry trends, market analysis/research and customer insights
Structured problem solving mindset focusing on a test and learn approach Product over project mindset
Strong business acumen, critical thinking, analytical and data driven decision making skills
Other capabilities
Experience with human centred design, product story telling and product leadership
Familiar with tooling such as Clarity, Grace, Confluence, Figma, Fiserv product suite and frontline banking systems
Qualification Requirements
Tertiary qualified, preference to post graduate qualifications

WHAT'S ON OFFER

Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Sponsored English course with native teachers
Opportunity for training in Australia
Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you - great people who love what they do

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Bank, product

Technical Skills:

Location:

Ho Chi Minh - Viet Nam

Salary:

Negotiation

Job ID:

J01900

Status:

Active

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