Product Manager

JOB DESCRIPTION

As the Senior Product Manager for Mobile Apps, you’ll play a critical role in driving the digital growth and online sales across our vital mobile app channel. Reporting into the Product Director, you’ll be responsible for turning our Global Mobile App product into our most valuable engagement and sales channel. In this essential role, you’ll be identifying, defining and executing your own product strategy and roadmap, and leading an agile squad to create a best-in-class customer mobile app experience that drives re-engagement, new customer acquisition and conversion, to ultimately become the number one digital sales channel for Company across the globe.
You’ll be motivated by a fast-paced, agile environment and excel at managing multiple product initiatives simultaneously to drive immediate change and growth for the business. You will drive new product strategy through identifying, analysing and implementing game changing innovations as well as improving the existing mobile app performance through using data analytics, research and insight to identify incremental improvements for growth.
To be a successful candidate, you will be passionate about customer-facing mobile app experiences and thrive in a fast-paced, collaborative environment. Partnering closely with your technical, data analytics and design teams, you’ll be driving the release of our next-generation mobile app product, with regular changes and constant iteration, using quantitative and qualitative metrics to measure the success and value of your product change.
Key Roles and Responsibilities:
Product leadership across the Company end-to-end mobile app channel, driving acquisition, retention, loyalty and sales for all our global markets.
Define and execute the product strategy and vision for our mobile apps, leveraging data driven insights to identify the key areas where improvement is needed; and guiding your team to define product roadmaps to deliver and execute against.
Lead, support and motivate a cross-functional squad to further shape the product strategy and product roadmap. Reinforce high standards across the entire end-to-end product ideation, prioritisation and development process.
Lead by example. Live in the data, know and understand the user journeys and technology platform that underpins that. 
Develop a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive growth.  
Define and effectively communicate digital-based roadmaps and proactively sell that vision to internal stakeholders.
As well as driving and executing your product strategy, deliver critical features and capabilities to support the development of the Franchisee business.

JOB REQUIREMENT

Experience:
5+ years professional digital experience in an Agile, e-commerce environment
Experience product managing transactional native app digital products across iOS & Android
Other:
Clear examples of driving scaled digital improvements to support significant business growth 
Excellent understanding of customer-centric user experience best practices
Background in optimising digital experiences through experimentation and A/B testing
Technical understanding, with hands-on experience in operating systems, platforms and architecture across mobile app technologies.
Experience with mobile app data performance and measurement tools, with strong analytical skills and the ability to build data driven insights.
Extensive experience in a customer-driven organisation with a customer first mind-set.
Strong communication and presentation skills.
Ability to shape, promote, share and inspire colleagues.
Desire to seek out and embrace new ways of working.
Degree-educated preferred.

WHAT'S ON OFFER

Annual Leave: 18 days/year
Probation Leave: 3 days/ 2 month
Salary review: 2 times/year
13th-month bonus
Gift for birthday
Company Trip once a year
Full salary insurance
Generali Health Insurance
International working environment
Opportunity to onsite in Japan, US, UK, Indonesia, Philippines, Singapore, Malaysia
Support Laptop and Monitor

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Product Management

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J00676

Status:

Close

Related Job:

Sales Manager

Ho Chi Minh - Viet Nam

Product

  • Sale

Manage the entire B2B sales process including identifying potential clients, making initial contact, presenting, negotiating, closing deals, and following up. Develop and maintain a client base through proactive outreach, networking, referrals, and market analysis. Understand the specific requirements and challenges of clients’ businesses to offer appropriate products or solutions that deliver tangible benefits. Lead discussions and product demonstrations with decision-makers and relevant stakeholders. Create customized proposals, engage in negotiations, and finalize agreements efficiently. Cultivate lasting connections with clients to foster recurring business and uncover fresh opportunities. Stay informed about market trends and customer preferences to anticipate demands, competitive trends, and growth avenues. Monitor sales progress and results, leveraging data to prioritize tasks and enhance conversion rates. Take charge of achieving quarterly and yearly sales goals and explore innovative strategies to boost revenue.

Negotiation

View details

Senior Engineer Manager - Technology Risk

Ho Chi Minh - Viet Nam

Product

  • Management
  • Backend
  • Data Engineering
  • Devops

Develop and implement a cohesive roadmap for strategic execution based on the company's strategic ambitions Coordinate and oversee multiple engineering teams within the organization to achieve desired outcomes Collaborate with various internal teams, including technology, risk, business, and product teams, to ensure requirements are met before and after project delivery Take responsibility for both the development and ongoing operational support of applications in production Manage cyber security updates, ensuring software versions are up to date and infrastructure is patched regularly Monitor and control investment delivery to maintain alignment between different domains and optimize spending Facilitate collaboration between engineering and risk domain experts to achieve strategic technology goals

Negotiation

View details

Senior Product Owner - CRM Domain

Ho Chi Minh - Viet Nam

  • Product Management

#Product Strategy & Business Value Management Roadmap Direction: Collaborate with PM to develop short- and long-term CRM domain development roadmap, ensuring alignment with the company's business objectives. Business Problem Identification: Proactively engage in R&D with C-Level and departments to shape solutions to increase sales productivity and customer care efficiency. Business Value Quantification: Analyze and demonstrate business effectiveness through intelligent processes and measurable metrics.#Technical Expertise & Integrated System Thinking Integrated Solution Design: Responsible for designing, analyzing, and modeling complex, highly interconnected business workflows such as End-to-End Sales Funnel, Automated Lead Scoring, Omnichannel Customer Journey, and Cross-department Workflow Automation. Ecosystem Synchronization: Ensure smooth integration of CRM data architecture and business logic with other core systems in the company (ERP, Data Warehouse, Marketing Automation, POS). Establish Standards (Governance Framework): Build and maintain standards for customer data structure (Master Data Management), interaction rules, and information security on the CRM system.#Execution Management & Collaboration Roadmap Decomposition Management: Receive overall strategy and roadmap from PM to translate them into long-term and midterm Product Backlog for the CRM domain. Collaborate with PO team: Coordinate, guide, and review technical documents (PRD, User Stories, Mockups) from POs in the domain to ensure each PO's solution does not conflict and meets the highest quality standards. Output Quality Management: Responsible for monitoring Sprint progress, conducting User Acceptance Testing (UAT), and ensuring optimal user experience (UX) on the CRM system for maximum operational efficiency.#Biz-Tech Bridge & Effectiveness Measurement Business Problem Transformation: Work closely with PM and operational departments (Sales, Marketing, CS) to transform business problems into clear, feasible system requirements for the Tech team. Data-Driven Optimization: Track, analyze operational metrics and product health indicators (Conversion Rate at each stage, Churn Rate, User Adoption Rate) to propose personalized enhancement solutions and automation to increase productivity for the business.

Negotiation

View details