Product Manager

Senior Engineer Manager - Technology Risk

Ho Chi Minh - Viet Nam

Product

• Management
• Backend
• Data Engineering
• Devops

Develop and implement a cohesive roadmap for strategic execution based on the company's strategic ambitions Coordinate and oversee multiple engineering teams within the organization to achieve desired outcomes Collaborate with various internal teams, including technology, risk, business, and product teams, to ensure requirements are met before and after project delivery Take responsibility for both the development and ongoing operational support of applications in production Manage cyber security updates, ensuring software versions are up to date and infrastructure is patched regularly Monitor and control investment delivery to maintain alignment between different domains and optimize spending Facilitate collaboration between engineering and risk domain experts to achieve strategic technology goals

Negotiation

Senior Product Owner - CRM Domain

Ho Chi Minh - Viet Nam

• Product Management

#Product Strategy & Business Value Management Roadmap Direction: Collaborate with PM to develop short- and long-term CRM domain development roadmap, ensuring alignment with the company's business objectives. Business Problem Identification: Proactively engage in R&D with C-Level and departments to shape solutions to increase sales productivity and customer care efficiency. Business Value Quantification: Analyze and demonstrate business effectiveness through intelligent processes and measurable metrics.#Technical Expertise & Integrated System Thinking Integrated Solution Design: Responsible for designing, analyzing, and modeling complex, highly interconnected business workflows such as End-to-End Sales Funnel, Automated Lead Scoring, Omnichannel Customer Journey, and Cross-department Workflow Automation. Ecosystem Synchronization: Ensure smooth integration of CRM data architecture and business logic with other core systems in the company (ERP, Data Warehouse, Marketing Automation, POS). Establish Standards (Governance Framework): Build and maintain standards for customer data structure (Master Data Management), interaction rules, and information security on the CRM system.#Execution Management & Collaboration Roadmap Decomposition Management: Receive overall strategy and roadmap from PM to translate them into long-term and midterm Product Backlog for the CRM domain. Collaborate with PO team: Coordinate, guide, and review technical documents (PRD, User Stories, Mockups) from POs in the domain to ensure each PO's solution does not conflict and meets the highest quality standards. Output Quality Management: Responsible for monitoring Sprint progress, conducting User Acceptance Testing (UAT), and ensuring optimal user experience (UX) on the CRM system for maximum operational efficiency.#Biz-Tech Bridge & Effectiveness Measurement Business Problem Transformation: Work closely with PM and operational departments (Sales, Marketing, CS) to transform business problems into clear, feasible system requirements for the Tech team. Data-Driven Optimization: Track, analyze operational metrics and product health indicators (Conversion Rate at each stage, Churn Rate, User Adoption Rate) to propose personalized enhancement solutions and automation to increase productivity for the business.

Negotiation

Senior QA Manager

Ho Chi Minh - Viet Nam

Product

• Automation Test
• Manual Test

Oversee QA delivery and performance across 10+ product lines, including test automation and performance testing. Lead and develop five team leads through goal setting, regular one-on-ones, performance management, and hiring, including onboarding two new hires. Set and manage team-level targets against the organisation's QA scorecard, focusing on measurable quality outcomes rather than test case counts. Manage daily QA operations within the release train model, covering defect lifecycle, test execution, triage, estimation, reviews, and reporting, while proposing improvements to the model. Strengthen team leads' specification review and estimation capabilities, enabling them to handle area-level scoping independently without VP involvement. Increase test automation coverage and engineer productivity while accelerating testing cycles without compromising coverage or confidence. Lead QA's analysis of escaped defects, ensuring customer issues drive process improvements. Collaborate with Support to identify recurring and high-impact issues and share insights across teams. Partner with Product and Development to assess requirements from a customer impact perspective and strengthen defect prevention. Prepare quarterly business reviews and present team performance metrics alongside the VP, who owns the QA narrative for executive leadership. Provide quality evidence to support the VP's release go/no-go decisions, without owning the final release decision.

Negotiation