Product Owner

JOB DESCRIPTION

The Senior Digital Product Owner (DPO) role will work closely with the segment and product teams to build and manage new digital financial services offerings across TYME’s digital assets. This entails taking responsibility for the full life-cycle of product development from concept, customer research and design through to product development, launch, iteration and support.

You will bring a passion for meeting the needs of individuals and businesses through a range of banking products as well as a deep understanding of the benefits that technology can bring to customers’ daily lives.

Key Responsibilities:

Partner with business stakeholders and the development scrum team to define and clarify business requirements

Define product and service vision and requirements based on customer needs and business objectives

Accountable for driving project discovery and inception activities

Define minimum viable product (MVP) for product launch and successive iteration and horizon mapping

Lead agile delivery teams to prioritise backlog items, contribute to user story writing, ensure the team understands the product backlog, owning the product roadmap on behalf of business stakeholders, and planning for sprints in conjunction with the scrum master for these sprints

Work with UXD, marketing, analytics, and the research team to identify customer personas and segments, validate MVP and product scope and deepen knowledge of customer needs, motivations and behaviors to influence designs that contribute to a rewarding customer experience

Liaise regularly with technical developers and programmers to understand technical implications, prioritise development and make decisions about technical direction

Work closely with business stakeholders (e.g., product managers, risk, compliance, legal, finance) to understand business imperatives, rules of engagement, expectations, analyse and mitigate risks and determine a strategic approach to product development

Accountable for ongoing stakeholder engagement to ensure that all project scope decisions are understood and agreed to and that all their needs are met

Own ongoing support and maintenance issues to ensure services are demonstrating continuous improvement and continuing to meet customer needs

Identify hypotheses to validate customer problems and define clear learning objectives that will ensure the appropriate tagging and analytics coverage is achieved to inform product roadmap and prioritisation decisions

Motivate and work with a scrum team on a daily basis to move user stories into production, this includes attending and actively participating in scrum ceremonies

Continually seek new innovative ideas and technology to include in the project delivery and socialize effectively with project stakeholders

Actively involved in driving continuous improvement activities for the scrum team

Accountable for ensuring all work results delivered by the scrum team are of a high standard

Consistently take initiative in metrics and measurements of effectiveness on new features and enhancements.

Demonstrate the ability to guide the team in analyzing business requirements and empower the team to have more ownership of the business requirements

Contribute product and business knowledge to the community

JOB REQUIREMENT

Industry tertiary qualified with Agile Product Owner qualifications is highly desirable

Certified Scrum Product Owner

Or equivalent in related work experience

Proven ability and experience with successfully managing projects to completion

Experience working in an Agile delivery environment as a Digital Product Owner

Proven ability to deal with ambiguous situations

Experienced in building best practice and innovative customer experiences, customer engagement, and product development

A natural digital junkie who keeps abreast of the latest digital trends

Experience liaising with business stakeholders and technical development teams to deliver digital products & services

Comfort with working across multiple streams in a fast-paced, dynamic, and collaborative environment

Strong influencing skills and experience successfully liaising with difficult business stakeholders and technical development teams to deliver digital products & services whilst maintaining strong relationships

Demonstrates a strong commercial acumen with a desire to base decisions on data and business value

Experience working in the financial services industry is an advantage

WHAT'S ON OFFER

Meal and parking allowance covered by company.

Full benefits and salary rank during probation.

Insurances as Vietnamese labor law and premium health care for you and your family.

SMART goals and clear career opportunities (technical seminar, conference and career talk) - we focus on your development.

Values driven, international working environment and agile culture.

Overseas travel opportunities for training and working related.

Internal Hackathons and company's events (team building, coffee run, blue card...)

13th-month salary and performance bonus.

15-day annual + 3-day sick leave per year from company.

Work-life balance 40-hr per week from Mon to Fri.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666

We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Product Management

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J00140

Status:

Related Job:

Senior Product Engineer

Ho Chi Minh - Viet Nam

Product, AI Application Platform

Python
AWS
Azure
AI

Design and develop the agent framework, including workflows, tool utilization, orchestration, and reasoning. Create the runtime, governance, and evaluation capabilities to ensure that agents are safe and reliable in production environments. Develop integrations and reusable components that link agents to customer systems and data. Manage features from start to finish: comprehend the user problem, deliver an initial version quickly, then refine it with feedback from end-users until it is polished and truly functional. Utilize these agents in daily tasks and address any obstacles encountered. Maintain high standards for quality and guide others through code reviews.

Negotiation

View details

Senior Engineer Manager - Technology Risk

Ho Chi Minh - Viet Nam

Product

Management
Backend
Data Engineering
Devops

Develop and implement a cohesive roadmap for strategic execution based on the company's strategic ambitions Coordinate and oversee multiple engineering teams within the organization to achieve desired outcomes Collaborate with various internal teams, including technology, risk, business, and product teams, to ensure requirements are met before and after project delivery Take responsibility for both the development and ongoing operational support of applications in production Manage cyber security updates, ensuring software versions are up to date and infrastructure is patched regularly Monitor and control investment delivery to maintain alignment between different domains and optimize spending Facilitate collaboration between engineering and risk domain experts to achieve strategic technology goals

Negotiation

View details

Senior Product Owner - CRM Domain

Ho Chi Minh - Viet Nam

Product Management

#Product Strategy & Business Value Management Roadmap Direction: Collaborate with PM to develop short- and long-term CRM domain development roadmap, ensuring alignment with the company's business objectives. Business Problem Identification: Proactively engage in R&D with C-Level and departments to shape solutions to increase sales productivity and customer care efficiency. Business Value Quantification: Analyze and demonstrate business effectiveness through intelligent processes and measurable metrics.#Technical Expertise & Integrated System Thinking Integrated Solution Design: Responsible for designing, analyzing, and modeling complex, highly interconnected business workflows such as End-to-End Sales Funnel, Automated Lead Scoring, Omnichannel Customer Journey, and Cross-department Workflow Automation. Ecosystem Synchronization: Ensure smooth integration of CRM data architecture and business logic with other core systems in the company (ERP, Data Warehouse, Marketing Automation, POS). Establish Standards (Governance Framework): Build and maintain standards for customer data structure (Master Data Management), interaction rules, and information security on the CRM system.#Execution Management & Collaboration Roadmap Decomposition Management: Receive overall strategy and roadmap from PM to translate them into long-term and midterm Product Backlog for the CRM domain. Collaborate with PO team: Coordinate, guide, and review technical documents (PRD, User Stories, Mockups) from POs in the domain to ensure each PO's solution does not conflict and meets the highest quality standards. Output Quality Management: Responsible for monitoring Sprint progress, conducting User Acceptance Testing (UAT), and ensuring optimal user experience (UX) on the CRM system for maximum operational efficiency.#Biz-Tech Bridge & Effectiveness Measurement Business Problem Transformation: Work closely with PM and operational departments (Sales, Marketing, CS) to transform business problems into clear, feasible system requirements for the Tech team. Data-Driven Optimization: Track, analyze operational metrics and product health indicators (Conversion Rate at each stage, Churn Rate, User Adoption Rate) to propose personalized enhancement solutions and automation to increase productivity for the business.

Negotiation

View details