Program Manager, Sale Ops Team
JOB DESCRIPTION
JOB REQUIREMENT
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CONTACT
Job Summary
Company Type:
Product, Job Portal
Technical Skills:
Product Management
Location:
Ho Chi Minh - Viet Nam
Salary:
Negotiation
Job ID:
J00767
Status:
Close
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View detailsProduct Owner
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The Product Owner is responsible for representing the customer's voice and providing the vision and roadmap for the Merchant services experience. They work closely with the Head of and Product consultant to prioritize the squad backlog. They contribute to and lead the discovery and delivery of new initiatives based on customer needs, business value, and regulatory requirements, balanced with technical do-ability and risk assessment. The Product Owner keeps the team focused on the highest priority work and collaborates with stakeholders to streamline work for the team within their sprint velocity. They fulfill the role of a trusted servant leader for their squad, supporting members to understand the squad mission, fostering accountability for the work, and collectively delivering on commitments. Strong communication and ability to influence others are utilized when coordinating and engaging with stakeholders and teams to achieve desired outcomes. The Product Owner represents the voice of the Customer and Colleague when developing the product roadmap and prioritizing based on realistic outcomes and impact, challenging the status quo. They are responsible for managing stakeholders on behalf of the squad and providing transparency and visibility required for all parties involved. The Product Owner embraces continuous learning and improvement, valuing progress over perfection. Being ultimately accountable for the squad's outcomes Collaborating with the squad to elaborate features and stories, defining acceptance criteria and definition of done Making effective day-to-day decisions to facilitate the squad's progress Working in collaboration with the Scrum Master and the squad to deliver backlog, and attending all relevant agile ceremonies Communicating and engaging with stakeholders outside of the squad to protect squad members and avoid context-switching Ensuring that the customer and colleague experience is protected and complete UAT/BVT when required Fulfilling other assigned tasks by the People Leader and/or authorized representative of the company from time to time.