Project Manager

ABOUT CLIENT

Our client is a cutting-edge technology company specializing in innovative solutions for automation.

JOB DESCRIPTION

Lead the entire customer engagement process across multiple accounts, including discovery, scoping, planning, execution, validation, and expansion.
Translate customer business goals into clear problem statements, solution scopes, and milestone plans for FDEs to implement.
Collaborate with FDEs on solution design, making necessary trade-offs to maximize the business impact.
Conduct workshops, design sessions, and milestone reviews with customer engineering and domain teams.
Monitor project health and take proactive measures to resolve issues before they escalate.
Drive adoption by providing customers with training, documentation, and the necessary resources to independently use our platform.
Identify platform gaps, customer patterns, and expansion opportunities for product and leadership teams.
Develop standardized engagement playbooks, templates, and best practices that can be applied across various accounts.

JOB REQUIREMENT

5-8 years in a customer-facing role in a technical field such as AI or ML
Experience as a Technical Project Manager, Solutions Manager, Technical Account Manager, or Customer Success Manager with project ownership
Proven ability to lead complex AI or software implementations in enterprise environments
Working knowledge of AI/ML concepts and ability to lead technical conversations
Strong project management skills including scoping, planning, risk management, and stakeholder communication
Excellent written and verbal communication skills in English
Comfort working with ambiguity and managing multiple concurrent accounts
Nice to have: exposure to industrial AI and understanding of operational/domain constraints, hands-on experience with Python, AI/ML frameworks, or cloud platforms.
Experience growing accounts and background in startups or fast-moving technical environments.
Master's degree in Computer Science, Engineering, Physics, or related field is a plus.
A strategic operator who can manage customer relationships, project plans, and technical context.
Comfortable in CTO conversations, sprint reviews, and deployment troubleshooting sessions.
Able to build repeatable systems and remain calm under ambiguity.

WHAT'S ON OFFER

Competitive compensation and benefits in line with impact.
Opportunities for international travel for training and work, gaining exposure to global projects and collaborations.
A culture that values skills and abilities, and provides the necessary tools and resources for career advancement.
A collaborative work environment that promotes teamwork, knowledge sharing, and innovation.
Flexible work hours.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Project Management, AI, Machine Learning

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Job ID:

J02100

Status:

Active

Related Job:

Manager, Tech Academy

Ho Chi Minh, Ha Noi - Viet Nam

Product

  • Management
  • Project Management
  • Training

Developing and implementing the strategy for the Tech Academy together with leadership team at the Company and with strong alignment globally Responsible for the day-to-day operations of the Tech Academy and the key decision-maker for delivery focused training for our colleagues Collaborating with Global Tech Academy to build the Company-wide competency model for delivery teams Leading a high performing team to delivery highly customer centric initiatives Work collaboratively across regions and always demonstrate professional and ethical behaviours Collaborating with workforce, talent acquisition, and engineering leaders to build benchmark and maintain high quality emerging talents program Developing and maintaining strategic training programs and curriculum that meet with our customer current and future needs Maintaining an outcome driven culture in our emerging talent programs and beyond Supporting delivery of Innovation Projects addressing the organization's identified customers' pain points.

Negotiation

View details

Engineering Manager – Shop 6.0

Ho Chi Minh - Viet Nam

Outsource

  • Management
  • Backend
  • Frontend
  • Devops
  • Azure

Take on overall technical and organizational responsibility for delivering Shop 6.0 across frontend, backend, and infrastructure Plan delivery scope, milestones, and releases, and coordinate the work of parallel workstreams (frontend, backend, DevOps, QA) Make and facilitate key architectural decisions together with the senior engineers, particularly around microservices, APIs, and cloud-native implementation on Azure Identify and manage risks related to integration (especially the ERP Cloud connection), scalability, and technical dependencies Serve as the central point of contact for stakeholders on scope, prioritization, and timelines Ensure code quality through reviews, mentoring, and clear standards, including a pull request process with mandatory checks and senior/lead review Ensure transparency on progress, risks, and decisions towards the team and management Hire, lead, develop and retain a team of 6 engineers (4 backend and 2 frontend)

Negotiation

View details

Manager, Colleague Services

Ho Chi Minh - Viet Nam

Product

  • HR

Strategically plan and oversee the Colleague Services team to ensure delivery of exceptional P&C services aligning with organizational goals. Lead the development and improvement of P&C procedures and Knowledge-Based Articles to comply with legal and regulatory standards. Supervise accurate and efficient processing of People transactions, including employee lifecycle events, payroll, and benefits administration. Foster collaboration with other P&C teams for seamless integration and service delivery. Utilize data-driven insights to assess and enhance P&C processes, integrating innovative technologies for efficiency. Offer strategic guidance and support to employees and leaders on P&C policies, procedures, and benefit programs. Create and deliver comprehensive P&C metrics and reporting for monitoring service effectiveness. Manage the P&C operational budget and optimize resource allocation. Oversee the Health, Safety, and Well-being framework to promote a safe and healthy workplace environment. Manage People Systems strategically to support organizational objectives. Lead process automation initiatives to streamline P&C operations and improve service delivery. Manage immigration/mobility services for expatriate colleagues, ensuring compliance with relevant laws and regulations.

Negotiation

View details