Project Manager

JOB DESCRIPTION

We're hiring a Project Manager to own the end-to-end success of our customer engagements - from first technical workshop through production deployment and expansion. You'll be the strategic counterpart to our Forward-Deployed Engineers: while they build the agentic applications, you architect the engagement, manage the relationship, and make sure the solution actually lands and creates value inside the customer's organization.
This is a customer-facing role for someone who can hold a credible technical conversation about agentic AI, cognitive ontologies, and industrial applications, while also driving timelines, mitigating risk, and growing accounts.
Responsibilities
Own the customer engagement lifecycle: discovery, scoping, planning, execution, validation, and expansion across multiple accounts.
Translate customer business goals into clear problem statements, solution scopes, and milestone plans that FDEs can execute against.
Partner with FDEs on solution design - making trade-offs on scope, timeline, and architectural complexity to maximize business impact.
Run workshops, design sessions, and milestone reviews with customer engineering and domain teams.
Track project health (scope, schedule, risks, blockers) and proactively course-correct before issues escalate.
Drive adoption: equip customer teams with training, documentation, and the operating cadence needed to use our platform independently.
Surface platform gaps, customer patterns, and expansion opportunities back to product and leadership.
Develop reusable engagement playbooks, templates, and best practices that scale across accounts.

JOB REQUIREMENT

5-8 years in a customer-facing role at a technical/AI/ML company - Technical Project Manager, Solutions Manager, Technical Account Manager, or Customer Success Manager with project ownership.
Track record of leading complex AI or software implementations from kickoff to production in enterprise environments.
Working fluency in AI/ML concepts: agent architectures, LLMs, model deployment, data pipelines. You don't need to write the code, but you need to lead the technical conversation credibly.
Strong project management fundamentals: scoping, planning, risk management, stakeholder communication, status reporting.
Excellent written and verbal communication in English - comfortable presenting to customer executives and engineering leads.
Comfort with ambiguity and structured engagement cycles across multiple concurrent accounts.
Nice to Have
Industrial AI exposure (manufacturing, energy, semiconductors, heavy industry) and an understanding of operational/domain constraints.
Hands-on experience with Python, AI/ML frameworks, or cloud platforms
(AWS/GCP/Azure).
Experience growing accounts - converting successful pilots into expanded production deployments.
Background in startups or fast-moving technical environments.
Master's degree in Computer Science, Engineering, Physics, or a related discipline (we equally value strong relevant experience over credentials).
Who You Are
A strategic operator who can hold the customer relationship, the project plan, and the technical context in one head.
Equally comfortable in a CTO conversation, a sprint review, and a deployment troubleshooting session.
A builder of repeatable systems - you turn one successful engagement into a playbook for the next ten.
Calm under ambiguity. You ask the question that unblocks the room.

WHAT'S ON OFFER

Attractive compensation and benefits commensurate with impact.
Overseas travel opportunities for training and customer work, with exposure to international projects.
An employee-centric culture that gives you the tools and resources to excel and grow your career.
A collaborative environment that values teamwork, knowledge sharing, and innovation.
$10 daily lunch allowance.
Fun team activities and outings.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Hybrid

Salary:

Negotiation

Job ID:

J02100

Status:

Active

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