QA Manager

Team Manager

Ha Noi - Viet Nam

Outsource

Own the overall performance and operations of the pre-sales function, managing multiple language-based teams (currently English- and Mandarin-speaking) through their Team Leaders. Coach and develop Team Leaders, ensuring consistent people management, performance standards, and team engagement across markets and languages. Act as the primary operational point of contact for the client stakeholder, aligning pre-sales execution with client expectations, product updates, and commercial goals. Drive pre-sales strategy, process optimization, and service quality to deliver strong customer experience and sales conversion for client products. Collaborate cross-functionally with internal Technical teams and other departments to ensure effective operations and smooth inquiry-to-sale conversion. Lead performance management through data analysis, reporting, and continuous improvement initiatives, sharing insights regularly with internal leadership and the client. Build and sustain a high-performance, resilient team culture in a fast-paced, scaling environment.

Negotiation

AI Automation Developer

Ho Chi Minh - Viet Nam

Product, Outsource

• AI
• Azure
• NodeJS
• ReactJS
• Typescript
• Devops

Create and implement GenAI-based applications across the client's operational processes Convert business needs into technical prototypes and operational applications Develop chat agents, copilots, and workflow automatons to enhance operational teams Leverage Microsoft Copilot Studio, Azure AI Services, and automation tools like Power Automate to craft scalable AI solutions Integrate GenAI features into existing systems and procedures Ensure responsible AI use, data accuracy, and compliance with internal security standards Keep abreast of new GenAI technologies, tools, and platforms through constant research and assessment Work collaboratively with various experts within operations, IT, and business units to document solutions and share knowledge across teams

Negotiation

Software Engineer (Node.js) - Platform Security

Ho Chi Minh - Viet Nam

Product

• NodeJS

Create system architectures and coding standards for cloud-native solutions. Write high-quality Node.js code, enhance system security and reliability, and solve complex software integration problems. Develop platform security controls for web applications, APIs, and cloud services, covering authentication, authorization, session management, secrets management, encryption, and audit logging. Identify and address security risks through threat modeling, secure code reviews, automated security testing, dependency scanning, and investigation of security-related issues. Manage the testing, deployment, and documentation of integrated systems. Guide junior engineers, collaborate with cross-functional teams, and ensure solutions align with business needs and international standards. Actively participate in Agile software development phases, including creating user stories and sprint planning. Collaborate with multinational organizations, and be flexible to occasionally adapt to US and EU time zones.

Negotiation