QA Manager
JOB DESCRIPTION
JOB REQUIREMENT
WHAT'S ON OFFER
CONTACT
Job Summary
Company Type:
outsourcing, offshore
Technical Skills:
Manual Test, Automation Test, Management
Location:
Ho Chi Minh - Viet Nam
Working Policy:
Salary:
$ 2,500 - $ 2,800
Job ID:
J00540
Status:
Close
Related Job:
Customer Success Manager, SaaS
Ho Chi Minh - Viet Nam
Product
- Account Management
Help new customers in the food and beverage industry familiarize themselves with service-time, fraud detection, and staff scheduling modules Conduct interviews with various department personnel to gather feedback on the adoption process and identify any issues Act as a liaison between customers and the product development team, communicating specific industry needs and influencing the product roadmap based on real operational challenges Develop onboarding materials and review frameworks tailored for quick-service restaurants and food and beverage chains Conduct regular business reviews with Operations Managers and COOs, utilizing platform data to provide insights on throughput, compliance, and cost Proactively monitor customer usage and health metrics to foresee challenges and prevent customer churn Identify opportunities for customers to expand their usage or adopt additional functionalities.
Negotiation
View detailsQA Team Lead
Ho Chi Minh - Viet Nam
Product
- Automation Test
- Management
Take ownership of the quality of your product/team's release Determine testing scope based on risk, timelines, and business priorities Ensure only production-ready features are released Actively participate in planning, requirement reviews, and release discussions Identify quality risks early and develop mitigation plans Lead and mentor QA engineers for both manual and automation testing Cultivate a culture of accountability, ownership, and continuous improvement within the team Enhance team efficiency and execution quality Define and enhance regression strategies Drive automation for UI, API, and integration testing Improve CI/CD quality workflows and release confidence Optimize test execution time while maintaining meaningful coverage Collaborate closely with Product, DEV, and Support teams Analyze production defects and customer feedback to improve test coverage Conduct root-cause analysis and promote defect prevention practices Focus on customer-perceived quality, not only internal QA metrics Aid in establishing practical QA processes that teams will adhere to Monitor quality KPIs and testing effectiveness Enhance release readiness, test planning, and defect management Introduce AI-assisted QA workflows where they provide real value
Negotiation
View detailsProject Manager
Ha Noi - Viet Nam
Product
- Project Management
Establish and oversee project timelines, milestones, and sprint plans Divide high-level features into manageable tasks with well-defined objectives Ensure clear understanding of scope, priorities, and deadlines among all teams Conduct sprint planning and review meetings to align teams and set objectives Pose critical questions to the Product Owner to clarify scope, priorities, and assumptions before execution Monitor daily progress across Design, Art, Development, and QA teams Identify and proactively resolve risks, blockers, and delays Ensure timely and quality completion of tasks Analyze personnel performance metrics (KPI, efficiency, cycle time median, reopen rate, etc.) Serve as the central communication point between departments Facilitate sprint planning, daily stand-ups, and review meetings Align stakeholders on priorities, scope changes, and delivery expectations Coordinate and align workflows across departments Enhance workflows, task tracking systems, and team productivity Maintain and enforce project management tools (Jira, Notion, etc.) Suggest solutions to optimize production efficiency Regularly update leadership on project progress Clearly and proactively report progress, risks, and resource needs Offer structured data and insights to support decision-making