Salesforce Developer

JOB DESCRIPTION

Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Administer users' permissions on objects, fields, and reports.
Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Contribute to document Salesforce platform (user guides, specifications, …).
Proven experience: Force.com Platform, PAAS, SAAS

JOB REQUIREMENT

Bachelor's degree in computer science, information technology, engineering, or related field.
Salesforce Certified Administrator.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
2+ years' experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
1+ year experience with Salesforce Flow and other OOTB features
Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
Experience with technical and business documentation
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests
Strong communication and presentation skills
Demonstrates professionalism and confidence: dynamic thinker, proactive, cando attitude, problem solver, and result-oriented.
Has a customer-oriented mindset.
Proficient in English is required.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Nice to have
ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics
Knowing French/German/ Spanish is a strong plus.

WHAT'S ON OFFER

Professional European-based company
Attractive salary
Performance bonus of up to 4 months' salary
Opportunities for travel to Europe
Hybrid home/office working model
Flexible working time
Structured training & development roadmap
Good work-life balance
Premium healthcare insurance
Loyalty programs
Well-being activities
Annual company trips and team-building events

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource, Product

Technical Skills:

Salesforce

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J01599

Status:

Close

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