Senior AI Solution Engineer
We are seeking a highly skilled and motivated AI Solutions Manager to join our dynamic team. As a Solutions Manager, you will be responsible for driving customer success outcomes by designing, developing and deploying cutting-edge AI solutions that address complex real-world challenges. Your role will involve building trusted advisor relationships with customers, understanding their objectives, and helping to align our company’s Product capabilities with their goals. If you have a passion for customer satisfaction, strong strategic and project management skills, a solid working knowledge of AI technology, and a desire to drive growth, we would love to hear from you.
About the Role:
Strategically manage customer relationships, acting as an advocate, aligning our company Product capabilities with customer objectives, and mitigating project risks.
Engage in the design of AI systems for industrial applications, staying updated with AI, machine learning, and data analytics trends.
Collaborate with customers to define problem statements, architect solutions, translate needs into actionable tasks, and manage project lifecycles, including roadmap planning, execution, and quality assurance.
Lead and collaborate with cross-functional technical teams to effectively develop and deliver solutions within deadlines.
Provide customers with technical solutions and training to maximize solution impact/value.
What Makes You a Good Fit:
Proven customer success or account management experience in a technology company, with a preference for experience in AI or machine learning environments.
Exceptional ability to develop and maintain customer relationships.
Strong project management and communication skills.
Ability to understand complex customer needs and translate them into actionable, technical plans.
Comfort with data analysis and ability to use data to drive strategic decisions.
Solid understanding of AI technology, including a background in AI system development, Machine Learning and Deep Learning algorithms, and AI solution deployment.
Experience in a start-up or fast-paced technology environment.
Proficiency in Python, AI/ML frameworks, and cloud computing platforms.
Experience with customer success and growing customer relationships.
Familiarity with industrial AI applications and the unique challenges they present.
Master's degree or higher in Computer Science, Computer Engineering, physics or other related disciplines, with a preference for specialization in AI, machine learning, or data science.
WHAT'S ON OFFER
We will match exceptional talent with exceptional compensation (salary and equity)
You can shape the company culture where the best ideas always win out–regardless of the role, title or seniority; and where engineers are encouraged to help drive strategic decisions
Unlimited vacation policy
Comprehensive health insurance
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!
Product, AI Application Platform
Machine Learning, AI, Python
Ho Chi Minh - Viet Nam