Senior AI Solution Engineer (Customer Success Focus)

JOB DESCRIPTION

We're seeking an AI Solution Engineer to drive customer success and foster long-lasting relationships by delivering impactful AI solutions. Your role centers on guiding customers through their AI journey, ensuring Company's Product offerings align with their needs and goals. You'll balance innovation with practical impact on design, implementation, and deployment to maximize business value. With a focus on customer satisfaction, strategic project management, and a deep understanding of AI, you'll play a key role in our growth. If you're passionate about making a real difference, we want to hear from you.
About the Role:
Drive customer success by strategically managing relationships, serving as a key advocate, and aligning Company Product capabilities with their goals while proactively mitigating project risks.
Stay at the forefront of AI innovation by engaging in the design of AI systems for industrial applications, and keeping abreast of the latest trends in AI, machine learning, and data analytics.
Facilitate customer collaboration to clearly define problem statements, architect impactful solutions, translate needs into actionable tasks, and oversee project lifecycles, including roadmap planning, execution, and quality assurance.
Lead and work in tandem with cross-functional technical teams to develop and deliver solutions efficiently within set deadlines.
Equip customers with tailored technical solutions and training, enhancing the impact and value of the solutions provided.

JOB REQUIREMENT

Must-Have:
Demonstrated experience in customer success or account management within a tech setting, ideally in AI or machine learning contexts.
Outstanding skill in cultivating and sustaining customer relationships.
Proficient in project management and effective communication.
Capable of comprehending complex customer requirements and converting them into detailed, technical strategies.
Comfortable with data analysis, using insights to inform strategic decision-making.
Deep knowledge of AI technologies, with experience in AI system development, machine learning and deep learning algorithms, and deployment of AI solutions.
Great-to-Have:
Background in start-ups or dynamic tech environments.
Skilled in Python, AI/ML frameworks, and cloud services.
Proven track record in enhancing customer success and relationship expansion.
Knowledge of industrial AI applications and their specific challenges.
Education:
A Master's degree or higher in Computer Science, Computer Engineering, Physics, or another related discipline is preferred, with a specialization in AI, Machine Learning, or Data Science highly valued. However, we recognize that talent and drive can come from diverse backgrounds. Therefore, candidates with a Bachelor's degree coupled with significant, relevant experience in AI, machine learning environments, or equivalent professional achievements are also strongly encouraged to apply. Our goal is to embrace inclusivity and diversity, understanding that expertise and innovation can transcend traditional educational paths.
If you are passionate about customer success, pushing the boundaries of AI technology, possess strong technical skills, and thrive in a collaborative environment, we encourage you to apply. Join us in shaping the future of AI solutions and making a significant impact in the industry.

WHAT'S ON OFFER

Attractive compensation and benefits commensurate with experience.
Generous daily lunch allowance of $10 per day, provided to each team member.
Overseas travel opportunities for training and working related, providing exposure to international projects and collaborations.
An employee-centric culture that values the skills and abilities of our team members, providing them with the necessary tools and resources to excel in their roles and advance in their careers.
A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
Flexible working hours
Fun team activities & outing

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

AI, Python, Machine Learning

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J01493

Status:

Close

Related Job:

Senior Accounting Manager, APAC

Ho Chi Minh - Viet Nam


Outsource

  • Accounting

#Financial Reporting & Accounting Own the end-to-end accounting function for the APAC region currently comprising of Singapore, Hong Kong, Vietnam and Thailand Prepare accurate and timely monthly, quarterly, and annual financial statements in accordance with Vietnamese Accounting Standards (VAS) and, where applicable, IFRS IFRS or other local GAAP across the APAC region Oversee general ledger management, balance sheet reconciliations, and month-end close processes aligned to group reporting deadlines for all APAC entities Ensure APAC intercompany transactions and consolidation entries are correctly recorded and reconciled Monitor fixed asset registers and depreciation schedules across the region Manage treasury functions including cash flow monitoring and banking relationships as required for all APAC entities Support regional payroll oversight across APAC#Tax & Statutory Compliance Collaborate with the Regional Tax Team to ensure consistent tax compliance across the region (including CIT, VAT, FCT, and PIT) Oversee timely preparation and submission of all tax returns and liaison with the tax authorities Partner with the tax team on transfer pricing documentation, tax planning initiatives, and regulatory updates Monitor changes in local tax legislation and accounting standards across APAC jurisdictions Coordinate with external auditors and manage the annual statutory audit process#Team Leadership Lead, mentor, and develop a team of up to 5 accounting staff, fostering a high-performance culture Set clear performance objectives, conduct regular reviews, and support career development Allocate work effectively across the team to meet deadlines and maintain quality standards Identify skills gaps and support training and development initiatives Business Partnering & Controls Act as a trusted finance partner to regional business leaders, providing clear financial insight and analysis Drive continuous improvement of accounting processes, systems, and internal controls Support budgeting and forecasting processes with accurate actuals data and variance analysis

Negotiation

View details

Simulation Engineer (Mujuco)

Ho Chi Minh - Viet Nam


Product

  • Python
  • C/C++

Build and maintain high-fidelity digital twin environments for Asimov across MuJoCo, Isaac Sim, and Unreal Engine, calibrated to real hardware behavior. Design and own the systems -- not just the environments -- that let locomotion, autonomy, and perception teams generate, validate, and iterate on simulation scenarios at scale. Build pipelines for asset import, USD and MJCF workflows, sensor modeling, and real-to-sim calibration to keep digital twins synchronized with evolving hardware. Develop photorealistic rendering pipelines in Unreal Engine for synthetic data generation and perception model training. Work with hardware and mechatronics teams to model actuator dynamics, contact physics, and structural behavior, ensuring simulation parameters reflect physical ground truth. Integrate digital twin environments with the Company's locomotion training pipeline (Cyclotron) and autonomy stack, enabling teams to run experiments and close the sim-to-real gap. Contribute to the open-source Asimov simulation stack, including tooling, documentation, and reproducible environment workflows.

Negotiation

View details

Head of AI Factory

Ha Noi - Viet Nam


Product, Bank

  • AI

Develop and execute enterprise-wide data science and AI strategy that aligns with business priorities. Provide guidance to C-level executives on leveraging data for business growth, risk mitigation, and operational efficiency. Promote the use of AI best practices among subsidiary companies. Lead the development of Predictive AI, including data and feature engineering, and model lifecycle management. Spearhead Generative AI initiatives, such as prompt frameworks, knowledge integration, and safety protocols. Assess and implement model solutions based on business, cost, risk, and performance considerations. Manage MLOps & LLMOps pipelines to ensure scalable deployment and automation for predictive and generative models. Create reusable AI assets and platforms, such as feature stores, model registries, and inference APIs. Work with IT and Data Architecture teams to create scalable data platforms, pipelines, and AI/ML infrastructure for both ML & GenAI, supporting both batch and real-time flow. Drive experimentation and research to keep up with practical emerging AI technologies. Establish ethical AI practices and ensure compliance with data privacy, regulatory, and security requirements. Collaborate with business units to advise on the application of AI/GenAI for business. Work with business and product owners to define problem statements, estimate value, build ROI models, and measure post-deployment outcomes. Provide leadership and management to enable subordinates to achieve AI Factory goals. Plan and allocate human resources and work with HR on recruitment, training, career development, and performance management. Develop talent and organizational capability in AI/GenAI, providing coaching and leadership to team members. Serve as a role model in building corporate culture and ensure consistent implementation of corporate cultural values.

Negotiation

View details