Senior AI Solution Engineer (Technical Focus)


We are looking for an AI Solution Engineer who can help drive customer success and build lasting relationships by providing effective AI solutions. In this role, you will guide customers through their AI journey and ensure that our product offerings meet their needs and objectives. You will need to balance innovation with practical impact by designing, implementing, and deploying solutions that maximize business value. A deep understanding of AI, strategic project management, and a focus on customer satisfaction will be crucial for your success and our company's growth. If you are passionate about making a real difference, we would like to hear from you.
Key Responsibilities:
Manage customer relationships strategically to ensure success, act as a key advocate, and align our product capabilities with their objectives while actively mitigating project risks.
Stay updated on the latest AI trends and engage in designing AI systems for industrial applications.
Collaborate with customers to define problem statements, design impactful solutions, translate needs into actionable tasks, and oversee project lifecycles, including roadmap planning, execution, and quality assurance.
Lead and collaborate with cross-functional technical teams to efficiently develop and deliver solutions within set deadlines.
Provide customers with customized technical solutions and training to enhance the impact and value of the solutions provided.


Qualifications and Skills Required:
Previous experience in customer success or account management within a tech environment, with a preference for experience in AI or machine learning contexts.
Strong interpersonal skills and the ability to build and maintain customer relationships.
Proficient in project management and effective communication.
Ability to understand complex customer requirements and translate them into detailed technical strategies.
Comfortable with data analysis and using insights to make strategic decisions.
In-depth knowledge of AI technologies, including AI system development, machine learning and deep learning algorithms, and deployment of AI solutions.
Preferred Qualifications:
Background in start-ups or dynamic tech environments.
Proficiency in Python, AI/ML frameworks, and cloud services.
Proven success in enhancing customer relationships and expanding business opportunities.
Knowledge of industrial AI applications and associated challenges.
A Master's degree or higher in Computer Science, Computer Engineering, Physics, or a related field, with a specialization in AI, Machine Learning, or Data Science is preferred. However, candidates with a Bachelor's degree and significant experience in AI or machine learning, or equivalent professional achievements, are strongly encouraged to apply. We value diversity and inclusivity and recognize that expertise and innovation can come from various educational backgrounds.
If you are passionate about customer success, AI technology, possess strong technical skills, and thrive in a collaborative environment, we encourage you to apply. Join us in shaping the future of AI solutions and making a significant impact in the industry.


Competitive compensation and benefits aligned with level of experience.
Daily lunch allowance of $10 per day for every team member.
Opportunities for international travel for training and work, fostering exposure to global projects and partnerships.
Employee-focused culture emphasizing the value of team members' skills and competency, facilitating their success and career growth through necessary support and resources.
Collaborative work setting that encourages teamwork, knowledge exchange, and creativity.
Flexible work hours and enjoyable team activities and outings.


PEGASI – IT Recruitment Consultancy | Email: | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Machine Learning, AI, Python


Ho Chi Minh - Viet Nam



Job ID: