Forward-Deployed Engineer (Customer-Facing, Non-Embedded)

ABOUT CLIENT

Our client is a cutting-edge technology company specializing in innovative solutions for automation. With a focus on efficiency and productivity, our client's products are designed to streamline processes and improve overall workflow. Their commitment to excellence and customer satisfaction sets them apart as a leader in the industry.

JOB DESCRIPTION

Technical Discovery & Solution Design: Lead technical discovery sessions, translating customer workflows into cognitive ontologies, agent logic, and scalable solution architectures.
Component Development: Build production-ready components including pipelines, integrations, APIs, domain adapters, and reasoning modules.
Customer Enablement: Guide customers through the deployment, validation, and refinement of agentic applications on our platform.
Cross-Functional Collaboration: Partner with product engineering teams to identify platform gaps and drive continuous improvements.
Reusable Assets: Develop reusable patterns, templates, and deployment best practices that can be scaled across multiple customers.
Technical Leadership: Provide expert guidance during workshops, design sessions, and milestone checkpoints to ensure successful outcomes.

JOB REQUIREMENT

Solid background in software engineering with a preference for Python or TypeScript.
Proficiency in distributed systems, data pipelines, APIs, and system integration.
Capable of effectively communicating with customer engineering and domain teams.
Comfortable working with multiple customer accounts and structured engagement cycles.
Knowledge of AI/ML, agent architectures, or semantic/ontology modeling is advantageous.

WHAT'S ON OFFER

Competitive compensation and benefits aligned with impact.
Opportunities for overseas travel for training and work, offering exposure to international projects and collaborations.
A workplace culture that values skills and abilities, and provides the necessary resources for career advancement.
A collaborative work environment promoting teamwork, knowledge sharing, and innovation.
Flexibility in working hours.

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product, AI Application Platform

Technical Skills:

Python, NodeJS, Typescript

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Onsite

Job ID:

J01319

Status:

Close

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