Proactive monitoring of Alerts through and take action as per the statement of work defined

Perform operations and administration support to the Azure and AWS VM’s and PaaS components

Perform patching, monitoring and other maintenance support activities to the servers support by Cloud services team

Linux experience for administration of VM’s

Change management - Change Coordination during maintenance/Releases (Admin Access for Application team, Change Ticket creation & Closure, Coordination, SPOI Communication, CAB Meeting)

Proactive Event Handling and Incident Management based on the Alerts from Monitoring Systems

Provide incident management support for the issues reported by customer and alerts generated by system

Backup and Restoration (testing and implementation)

Azure IMG recommendations and Cloud Optimization

Review and implement ASC/AWS Trusted Advisory recommendations

Prepare weekly and monthly reports on incidents, alerts, changes which can be presented to the customer

Prepare documents on the operations activities – Process documents, technical documents

Certificate Management (Tracking Certificate expire and Reporting, renewal of certificates)

Collaboration - Operational meetings with project and management Team. Provide clarification about Incidents, Requests, Problems, Changes and other Issues 

ITIL knowledge

Has 4+ years experience working on AWS and Azure

Having strong skills on following services:

Collaborate efficiently

Clear & crisp email writing

Should be good in English communications both written & verbal 

Working in one of the Best Places to Work in Vietnam

Join a dynamic and fast growing global company (English-speaking environment)

13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal

100% monthly basic salary and mandatory social insurances in 2-month probation

Onsite opportunities: short-term and long-term assignments

15++ days of annual leave + 1 day of birthday leave

Premium health insurance for employee and 02 family members

Flexible working time

Lunch and parking allowance

Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills

Fitness & sport activities: football, badminton, yoga, Aerobic

Free in-house entertainment facilities and snack

Join in various team building, company trip, year-end party, tech talks and a lot of charity events  

PEGASI – IT Recruitment Consultancy

Email: recruit@pegasi.com.vn | Tel: +84 28 7109 9077