Senior IT Product Manager (Business Workflow Platform)

Establish the product direction through collaboration with the Head of Product and Service to develop a strong vision, strategy, positioning, and multi-year roadmap. Align major investments with customer and business outcomes.

Lead the modernization and migration efforts, integrating legacy systems and processes while balancing speed, business continuity, scalability, and operational stability.

Incorporate AI into the product by identifying valuable AI opportunities, defining responsible product use cases, and promoting adoption across workflows, service experiences, and product delivery.

Use customer research, data, Design Thinking, and structured experimentation to understand needs before committing to solutions.

Create a comprehensive product operating system, including disciplined discovery, PRDs, user journeys, backlog stories, release goals, decision records, success metrics, user guidance, and lifecycle governance.

Apply clear frameworks to compare value, urgency, strategic alignment, risk, effort, and platform leverage to prioritize effectively and make well-founded trade-offs.

Align engineering, AI, UX, architecture, operations, security, governance, business owners, and vendors across regions and functions, often without direct authority.

Champion customers and Citizen Development by delivering elegant internal customer experiences and enabling governed self-service, reuse, compliance, and sustainable platform growth.

Track adoption, customer satisfaction, roadmap predictability, service health, platform economics, quality, and realized business value for product performance and act upon changes early.

Shape a platform used by a large user base, embedded in business-critical workflows across a global enterprise.

Join the team after significant modernization progress, with meaningful work still ahead in migration, integration, Citizen Development, and AI adoption.

Collaborate with talented professionals in software engineering, AI, architecture, UX, quality, and global business leadership.

Move beyond demonstrations and establish Agentic AI as trusted, governable product capabilities with measurable productivity gains.

Strengthen strategic judgment, executive influence, technical credibility, and people leadership required for broader global product responsibility.

Minimum of 10 years of experience in global Product Management or related roles, with a track record of managing products at a significant scale.

Demonstrate ownership of product vision, strategy, roadmaps, prioritization, launches, and lifecycle outcomes.

Experience in enterprise platforms, workflow systems, Low-Code/No-Code, automation, cloud, integrations, or modernization programs.

Strong understanding of Agentic AI and its application in developing enterprise products.

Excellent problem-solving skills using facts, customer evidence, and frameworks.

Proficient in communication, including executive narratives, technical-to-business translation, workshops, and trade-off discussions.

Ability to influence global stakeholders and lead cross-functional teams.

Technical proficiency to challenge architecture, integration, security, scalability, and platform decisions.

High standards for product documentation.

Open, professional, resilient, and adaptable mindset.

Quick learner, talent developer, and focused on outcomes under pressure.

Bachelor's or master's degree in Computer Science, Engineering, Information Technology, Business, Design, or a related discipline.

Professional experience in global and distributed product environments.

Fluency in professional English.

Product, Agile, Design Thinking, cloud, Low-Code/No-Code, or AI credentials are valuable, but demonstrated impact matters more than certificates.

Loyalty bonus available

Annual performance-based bonus

Meal and parking benefits

Premium insurance coverage for employee and their two family members

Access to international training programs and work opportunities abroad

Participation in Trade Union activities, team building, and company trips

Participation in global projects for a fast-developing company and involvement in innovative teams contributing ideas to the tech world

Participation in diverse training programs to develop personal and professional skills

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666