Senior Product Manager

Senior UX Designer

Ho Chi Minh - Viet Nam

Product, Outsource

Lead the end-to-end UX process, from initial user research and ideation to wireframing, prototyping, and final design delivery. Facilitate UX workshops with users and stakeholders, conduct usability testing, and translate findings into actionable design improvements. Collaborate closely with cross-functional product teams, product owners, engineers, and other stakeholders to ensure design solutions meet business objectives and technical requirements. Act as the primary point of contact for the development team and coordinate design activities with UX designers across different teams. Create high-quality user interfaces in Figma and communicate user flows effectively through interactive, clickable prototypes. Mentor and guide UX designers, product owners, and developers, fostering a culture of continuous learning and improvement. Build and maintain the Figma design system to ensure design consistency across all product developments. Identify opportunities to improve the user experience across all touchpoints and contribute to the long-term product strategy.

Negotiation

Senior Software Engineer

Ho Chi Minh - Viet Nam

Outsource

• Frontend
• NodeJS

Develop cutting-edge, responsive websites utilizing the latest frontend technologies and frameworks (Angular, React, Vue) as well as Cloud platforms and API integrations. Offer technical insight to various teams, such as assessing the viability of a new feature for the user experience team. Collaborate with Senior Engineers to create sophisticated dynamic web applications using digital stacks. Work closely with internal teams to produce, assess, test, and troubleshoot intricate, accessible, and W3C-compliant data-oriented web applications that integrate with client systems, web services, and third-party APIs. Implement programming best practices and standard methodologies including design review documentation, object-oriented development, and in-line comments for maintainable and scalable code. Operate in an agile development environment focusing on speed and prototyping. Engage in discussions with design and other departments to understand requirements, propose implementation strategies, and offer feedback. Assist the QA team in developing and executing test plans to ensure software quality and resolve any issues. Provide ongoing application support including troubleshooting and issue resolution. Mentor junior team members by offering coaching and guidance. Collaborate with clients on enhancements and improvements post-launch. Coordinate with teams across different locations, including nearshore and offshore teams.

Negotiation

Senior QA Manager

Ho Chi Minh - Viet Nam

Product

• Automation Test
• Manual Test

Oversee QA delivery and performance across 10+ product lines, including test automation and performance testing. Lead and develop five team leads through goal setting, regular one-on-ones, performance management, and hiring, including onboarding two new hires. Set and manage team-level targets against the organisation's QA scorecard, focusing on measurable quality outcomes rather than test case counts. Manage daily QA operations within the release train model, covering defect lifecycle, test execution, triage, estimation, reviews, and reporting, while proposing improvements to the model. Strengthen team leads' specification review and estimation capabilities, enabling them to handle area-level scoping independently without VP involvement. Increase test automation coverage and engineer productivity while accelerating testing cycles without compromising coverage or confidence. Lead QA's analysis of escaped defects, ensuring customer issues drive process improvements. Collaborate with Support to identify recurring and high-impact issues and share insights across teams. Partner with Product and Development to assess requirements from a customer impact perspective and strengthen defect prevention. Prepare quarterly business reviews and present team performance metrics alongside the VP, who owns the QA narrative for executive leadership. Provide quality evidence to support the VP's release go/no-go decisions, without owning the final release decision.

Negotiation