Senior Software Engineer (Support Team)

JOB DESCRIPTION

Work independently to answer customer support questions, triage issues, and escalate where appropriate 
Determine the severity of issues, and decide if the request is actually a new feature
Communicate with stakeholders and support the engineering team during incidents 
Create and maintain monitoring and alerting systems for site performance and site reliability 
Adhere to key metrics and SLAs for support and operations
Love coding and curiosity
Able to lead and mentor junior engineers

JOB REQUIREMENT

B.S. in Computer Science 
Fluent in written and spoken English 
Experience with AWS
Ability to work well with people
Strong customer focus 
Strong communication skills 
Problem-solving skills and a logical mind 
Patience
Enthusiasm for continual learning 
Willingness to sometimes work unsociable hours
Ability to triage web software systems 
3+ years of experience as a software engineer 
Nice to have:
Experience with e-Commerce (preferred)
Experience working in an international company (preferred)
Experience with New Relic or similar software (preferred)

WHAT'S ON OFFER

The pleasant, enthusiastic, international work environment
Opportunity for traveling & training in UK
A brand new Agile office
A promising training and career path (Personal Plan Development, 1:1 meeting biweekly…)
Fun team activities & outing
Work-life balance 40-hr per week from Mon to Fri
Annual Leave: 18 days/year
Probation Leave: 3 days/ 2 month
13th-month bonus
Full salary insurance
Generali Health Insurance

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Devops, AWS

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J00736

Status:

Close

Related Job:

Senior Accounting Manager, APAC

Ho Chi Minh - Viet Nam


Outsource

  • Accounting

#Financial Reporting & Accounting Own the end-to-end accounting function for the APAC region currently comprising of Singapore, Hong Kong, Vietnam and Thailand Prepare accurate and timely monthly, quarterly, and annual financial statements in accordance with Vietnamese Accounting Standards (VAS) and, where applicable, IFRS IFRS or other local GAAP across the APAC region Oversee general ledger management, balance sheet reconciliations, and month-end close processes aligned to group reporting deadlines for all APAC entities Ensure APAC intercompany transactions and consolidation entries are correctly recorded and reconciled Monitor fixed asset registers and depreciation schedules across the region Manage treasury functions including cash flow monitoring and banking relationships as required for all APAC entities Support regional payroll oversight across APAC#Tax & Statutory Compliance Collaborate with the Regional Tax Team to ensure consistent tax compliance across the region (including CIT, VAT, FCT, and PIT) Oversee timely preparation and submission of all tax returns and liaison with the tax authorities Partner with the tax team on transfer pricing documentation, tax planning initiatives, and regulatory updates Monitor changes in local tax legislation and accounting standards across APAC jurisdictions Coordinate with external auditors and manage the annual statutory audit process#Team Leadership Lead, mentor, and develop a team of up to 5 accounting staff, fostering a high-performance culture Set clear performance objectives, conduct regular reviews, and support career development Allocate work effectively across the team to meet deadlines and maintain quality standards Identify skills gaps and support training and development initiatives Business Partnering & Controls Act as a trusted finance partner to regional business leaders, providing clear financial insight and analysis Drive continuous improvement of accounting processes, systems, and internal controls Support budgeting and forecasting processes with accurate actuals data and variance analysis

Negotiation

View details

Simulation Engineer (Mujuco)

Ho Chi Minh - Viet Nam


Product

  • Python
  • C/C++

Build and maintain high-fidelity digital twin environments for Asimov across MuJoCo, Isaac Sim, and Unreal Engine, calibrated to real hardware behavior. Design and own the systems -- not just the environments -- that let locomotion, autonomy, and perception teams generate, validate, and iterate on simulation scenarios at scale. Build pipelines for asset import, USD and MJCF workflows, sensor modeling, and real-to-sim calibration to keep digital twins synchronized with evolving hardware. Develop photorealistic rendering pipelines in Unreal Engine for synthetic data generation and perception model training. Work with hardware and mechatronics teams to model actuator dynamics, contact physics, and structural behavior, ensuring simulation parameters reflect physical ground truth. Integrate digital twin environments with the Company's locomotion training pipeline (Cyclotron) and autonomy stack, enabling teams to run experiments and close the sim-to-real gap. Contribute to the open-source Asimov simulation stack, including tooling, documentation, and reproducible environment workflows.

Negotiation

View details

Embedded Software Engineer (V)

Ho Chi Minh - Viet Nam


Outsource

  • Embedded
  • C/C++

An Embedded Software Engineer has the opportunity to work with a Microcontroller Unit (MCU) that controls various car functions. They will be involved in the entire development process, from requirement analysis to driver/software design, coding, and testing. The engineer will specialize in a specific phase and module within the MCU to enhance their technical skills and domain expertise.

Negotiation

View details