Senior Software Engineer (Support Team)

JOB DESCRIPTION

Work independently to answer customer support questions, triage issues, and escalate where appropriate 
Determine the severity of issues, and decide if the request is actually a new feature
Communicate with stakeholders and support the engineering team during incidents 
Create and maintain monitoring and alerting systems for site performance and site reliability 
Adhere to key metrics and SLAs for support and operations
Love coding and curiosity
Able to lead and mentor junior engineers

JOB REQUIREMENT

B.S. in Computer Science 
Fluent in written and spoken English 
Experience with AWS
Ability to work well with people
Strong customer focus 
Strong communication skills 
Problem-solving skills and a logical mind 
Patience
Enthusiasm for continual learning 
Willingness to sometimes work unsociable hours
Ability to triage web software systems 
3+ years of experience as a software engineer 
Nice to have:
Experience with e-Commerce (preferred)
Experience working in an international company (preferred)
Experience with New Relic or similar software (preferred)

WHAT'S ON OFFER

The pleasant, enthusiastic, international work environment
Opportunity for traveling & training in UK
A brand new Agile office
A promising training and career path (Personal Plan Development, 1:1 meeting biweekly…)
Fun team activities & outing
Work-life balance 40-hr per week from Mon to Fri
Annual Leave: 18 days/year
Probation Leave: 3 days/ 2 month
13th-month bonus
Full salary insurance
Generali Health Insurance

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Product

Technical Skills:

Devops, AWS

Location:

Ho Chi Minh - Viet Nam

Working Policy:

Job ID:

J00736

Status:

Close

Related Job:

Senior DFT Engineer

Ho Chi Minh - Viet Nam


Product

  • Chip DFT

We are looking for a highly motivated Senior DFT Engineer to join our advanced ASIC design team. In this role, you will lead the definition and implementation of comprehensive Design-for-Test (DFT) strategies for complex SoCs and IPs. You will collaborate closely with Front-end, Backend, and Product Engineering teams to ensure high test coverage, optimal yield, and cost-effective manufacturing solutions.#Key Responsibilities DFT Strategy & Architecture: Define DFT specifications and finalize comprehensive strategies (MBIST, SCAN, BSCAN, IP-Test, In-system test, and Low-Power DFT) to meet rigorous testing targets and quality goals. Implementation & Verification: Lead the implementation and verification of DFT circuits, ensuring robustness across various design scenarios. Timing Closure: Define DFT-specific SDC (Synopsys Design Constraints) and collaborate closely with Backend Engineers to validate timing constraints and achieve timing closure in test modes. Pattern Generation & Silicon Debug: Generate tester patterns using industry-standard tools; perform silicon bring-up, debug analysis, and failure diagnosis to resolve yield issues. Optimization: Analyze test coverage metrics and drive initiatives to improve coverage while reducing test costs, pin counts, and test time. Project Leadership: Serve as a Project Leader or Block Coordinator to manage project schedules, mitigate risks, and ensure on-time tape-out (T/O).

Negotiation

View details

Senior Physical Design Engineer

Ho Chi Minh - Viet Nam


Product

  • Chip Physical Design

We are looking for a skilled and experienced Physical Design Engineer to join our team and contribute to the development of next-generation ASICs. The role involves overseeing the physical implementation of complex designs, ensuring compliance with performance, power, and area targets while following stringent design rules and verification processes. # Responsibilities: Execute ASIC physical implementation utilizing automated place and route tools Conduct floor planning, power plan synthesis, clock tree synthesis, timing closure, routing, and post-route optimization Oversee physical verification signoff including DRC, LVS, ERC, antenna, and ESD Facilitate communication and coordination across different internal support teams

Negotiation

View details

Senior Fullstack .NET Engineer

Ho Chi Minh - Viet Nam


Outsource

  • .NET
  • Frontend
  • Azure

Collaborate with cross-functional teams (Developers, Product Owners, QA) to design and deliver scalable full-stack solutions using various technologies. Develop high-quality, maintainable code for both backend services and client-side applications. Translate business and stakeholder requirements into efficient, reliable technical solutions. Contribute to system architecture, technical direction, and continuous improvement of engineering practices. Advocate for software quality through code reviews, testing, and adherence to best practices. Solve complex technical problems and proactively drive solutions to completion. Actively participate in Agile/Scrum processes and promote a collaborative, transparent team culture. Continuously learn, innovate, and contribute ideas to enhance product and team performance.

Negotiation

View details