Lead Site Reliability Engineer

ABOUT CLIENT

Our client is a global technology company that specializes in providing innovative IT solutions for the financial services industry

JOB DESCRIPTION

Lead a team of SREs, offering technical guidance and coaching while promoting a culture of reliability and continuous improvement.
Define and advance SRE practices such as SLIs/SLOs, error budgets, and incident response processes across production systems.
Take ownership of the design and evolution of automated cloud operations, driving the adoption of Infrastructure-as-Code (Terraform, CloudFormation) and CI/CD pipelines.
Oversee major incident responses, prioritize rapid resolution, conduct root cause analysis, and implement preventive measures.
Collaborate closely with Development, DevOps, and Cloud Engineering teams to incorporate reliability and resilience at every delivery stage.
Establish and track key reliability metrics (availability, latency, error rates) and drive initiatives for continuous improvement.
Assess and implement AWS-native and third-party tools to enhance monitoring, alerting, and automation.
Serve as the main contact for Service Reliability topics with clients, ensuring transparency and alignment on reliability goals.
Ensure compliance with industry standards and internal policies related to security, audit, and operational risk.

JOB REQUIREMENT

Minimum 7 years of experience working as an SRE Engineer, with exposure to data platform solutions being beneficial.
Extensive experience with cloud platform, including IAM, ECS, EKS, Lambda, and CloudWatch.
Proficiency in deploying and managing containerized services, particularly on Kubernetes.
Hands-on experience with Infrastructure-as-Code and automation tools like Terraform or Scalr.
Strong knowledge of cloud architecture, with an emphasis on maintaining service SLAs and ensuring high availability.
Experience with cloud security practices, SSO solutions, and authentication protocols (e.g., Auth0, SAML/OIDC, OAuth).
Familiarity with deploying and maintaining data processing frameworks and ML platforms such as Airflow, Airbyte, Superset, Metabase, Databricks, Snowflake, MLflow, etc., is advantageous.
Certifications such as AWS Certified DevOps Engineer - Professional or AWS Solutions Architect - Professional.
Experience in highly regulated industries.
Knowledge of advanced security practices and compliance frameworks (PCI-DSS, ISO 27001, SOC2).
Multi-region/multi-AZ architecture design for high availability and disaster recovery.

WHAT'S ON OFFER

We offer a professional and enjoyable working atmosphere.
We prioritize your long-term development.
We are dedicated to creating a future-ready digital bank platform.
Competitive salary
13th-month salary guarantee
Performance bonus
Access to professional English courses
Premium health insurance
Generous annual leave allowance

CONTACT

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666
We are PEGASI – IT Recruitment Consultancy in Vietnam. If you are looking for new opportunity for your career path, kindly visit our website www.pegasi.com.vn for your reference. Thank you!

Job Summary

Company Type:

Outsource

Technical Skills:

System, Devops

Location:

Ho Chi Minh, Ha Noi - Viet Nam

Working Policy:

Salary:

Negotiation

Job ID:

J00771

Status:

Close

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