Working together with Technical Support Team and Cross-Functional teams to troubleshoot incident, problem and change management to ensure all reported issues are resolved as per pre-defined SLA

Create and maintain API Bridge solution between SDK and cross platforms (i.e. Flutter, ReactNative, Cordova…)

Managing Diagnostic Application including maintain, update application regularly

Participate in the project with customer to support the integration of Company

Provide on-call/remote support outside regular business hours as and when required.

Location: HCM City and other provinces where you can contribute remotely

Bachelor's degree or equivalent experience

Minimum 1-2 years of e xper ience in building software for Android

Experience with third-party libraries and APIs

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

Solid understanding of the full mobile development life cycle

Able to handle pressures while working on high priority/critical incidents

Work in a team environment

Be smart, driven, curious, and empathetic support member

Love to work with multi-national customers

Good at interpersonal communication with strong verbal/written English skills

Previous experience supporting software products and resolving complex technical queries

Experience in a customer-facing role within a high-tech industry, ideally with direct exposure to troubleshooting technical issues

Willing to work beyond business hours as and when required (Overtime benefit will be provided)

Willing to travel oversea to work at customers’ site as required

Dynamic, young and friendly environment with enjoyable staffs activities

Macbook Pro laptop for working

Base salary package

Annual leaves with 14 days at the beginning and insurance types following by the Labour Code

Flexi benefits and leaves as per organization’s policy (birthday leave, personal leave, medical leave and monthly work from home)

Performance based reward and recognition

Healthcare package, sponsored football clubs, company trip and teambuilding  

PEGASI – IT Recruitment Consultancy | Email: recruit@pegasi.com.vn | Tel: +84 28 3622 8666