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Senior Frontend Engineer (React - AI Customer Support)

Ho Chi Minh - Viet Nam

Outsource

Build and maintain frontend applications using React Develop reusable UI components and scalable frontend architectures Collaborate with product and design teams to create intuitive user experiences Integrate frontend applications with backend APIs and services Improve application performance, responsiveness, and maintainability Participate in technical design discussions and code reviews Contribute to engineering standards and best practices Support continuous improvement of frontend development processes

Negotiation

Senior Information Security Officer (Security Control & Compliance)

Ho Chi Minh - Viet Nam

Product

• Security

Implementing and operating application security solutions such as WAF, DDoS protection, and PAM (Privileged Access Management). Monitoring privileged access activities, detecting abnormal behavior, and escalating security risks. Collaborating with development and infrastructure teams to embed security measures across the application lifecycle (SDLC/DevSecOps). Supporting application vulnerability assessment activities and tracking remediation progress. Supporting the development, maintenance, and updates of information security policies and procedures. Ensuring compliance with internal security standards and external regulatory requirements, and preparing documentation and reports for internal and external audits. Monitoring application-related security events and access activities, analyzing and reporting security risks, vulnerabilities, and incidents to management. Tracking the remediation status of identified security issues and ensuring timely resolution. Supporting the execution of information security awareness programs for employees and assisting in developing related training materials and communication. Participating in the research, testing, and deployment of new application security solutions, and supporting security-related initiatives in digital transformation and system upgrade projects. Contributing to security requirement definition in IT and business projects.

Negotiation

Customer Success Manager, SaaS

Ho Chi Minh - Viet Nam

Product

• Account Management

Help new customers in the food and beverage industry familiarize themselves with service-time, fraud detection, and staff scheduling modules Conduct interviews with various department personnel to gather feedback on the adoption process and identify any issues Act as a liaison between customers and the product development team, communicating specific industry needs and influencing the product roadmap based on real operational challenges Develop onboarding materials and review frameworks tailored for quick-service restaurants and food and beverage chains Conduct regular business reviews with Operations Managers and COOs, utilizing platform data to provide insights on throughput, compliance, and cost Proactively monitor customer usage and health metrics to foresee challenges and prevent customer churn Identify opportunities for customers to expand their usage or adopt additional functionalities.

Negotiation

Senior Technical Expert – Automotive HPC Embedded Platforms (POSIX Linux/QNX/Android)

Ho Chi Minh - Viet Nam

Outsource

• Embedded

Establish the technical direction and platform architecture for automotive HPC embedded stacks, including Linux, QNX, and Android. Manage the entire delivery and integration process to ensure quality, cost, and delivery targets are met. Provide mentorship to engineers, oversee design and code reviews, and lead problem-solving efforts for complex issues. Coordinate with teams and stakeholders globally to align on roadmaps, interfaces, and integration strategies. Take ownership of the bring-up, verification, validation, and performance optimization processes, and handle any escalations and risk management.

Negotiation

Senior Game Designer

Ho Chi Minh - Viet Nam

Product

• Game Design

#Game Designer: Develop engaging midcore games on the platform. Pitch innovative gameplay concepts with strong replayability and social engagement. Iterate on core gameplay loops, progression systems, rewards, balancing, and player experience. Prototype game mechanics, game modes, levels, and events quickly to validate gameplay ideas. Collaborate with developers, artists, and stakeholders to bring game concepts from idea to launch. Create clear game design documentation, gameplay flows, and feature specifications for implementation. Optimize game design for performance and player retention, providing regular updates and improvements for the games you are working on. Analyze player data and key performance indicators (KPIs) to make informed design decisions within the scope of these games. Iterate on game features and mechanics to enhance user experience and retention rates in the games you are working on. Conduct regular reporting on performance improvements and their impact on player retention metrics. Stay updated on new trends and technologies in game optimization. Willing to learn and expand knowledge in game development and operations to achieve a well-rounded skill set. Gain insights into game operations, such as live operations, analytics, and player feedback management, to support long-term game success. Actively participate in cross-disciplinary projects to broaden expertise and contribute to the team's overall growth.

Negotiation

Sales Coach

Ha Noi - Viet Nam

Outsource

• Training
• Account Management
• ...

Manage the presales support team's daily operations, including work distribution and performance assessment. Provide guidance and supervision to team members in executing presales support tasks such as customer consultation, identifying sales opportunities, making product recommendations, and aiding in online purchases. Contribute to the development and enhancement of presales support processes and service standards to improve customer satisfaction and sales conversion rates. Arrange regular training sessions for the team to enhance their product knowledge, communication skills, and service awareness. Collaborate closely with sales, technical, and other departments to ensure seamless handling of customer sales inquiries and subsequent follow-ups. Analyze teamwork data, generate reports, and suggest improvements for implementation. Uphold team morale in high-pressure environments and motivate members to achieve individual and team performance goals.

Negotiation

Partner Technical Advisor (CE JP)

Ho Chi Minh - Viet Nam

Outsource

• Dynamics 365 CRM

Offer technical and subject matter expertise coaching for Delivery Partner (DP) Engineers/Advocates Collaborate with SDM and CSS Training teams (CSS L&D and WWL) to address readiness gaps and share findings and remediations Manage various case management duties including incoming inspection, escalations, tech reviews/triage, and wellness Identify and create readiness content and contribute to readiness efforts as a subject matter expert Manage collaboration activities for complex cases and overall operational processes Contribute to Supportability activities including case analysis, recognition of case patterns, and deflection initiatives Assist in Release Management and Deployment for DP Focus on quality of engagement and work with the DP Quality team Collaborate with stakeholders to identify and recommend technical/program process and tool opportunities Provide Frontline Technical or Sales Operations Oversight to DP Participate in DP weekly business reviews and Product Group Triages Approve escalations to product group on behalf of DP and ensure 'Time to Competency' for DP Resources Participate in Technical & SME Interviews for New PTA Hires Engage in direct customer contact to maintain technical expertise and raise opportunities from Voice of the Customer Lead or participate in building communities with peer delivery roles (SEE/EE/EEE/TA) Measure success through Customer Satisfaction, Tech & SME Skill Gap Reductions, DP Process & Delivery Standards Compliance, Team Evolution/Overall Readiness, and handling escalations to PTA team without intervention from Internal teams within SLAs.

Negotiation

Presales Consultant (Cloud)

Ho Chi Minh - Viet Nam

Outsource

• Presale
• AWS

Collaborate with sales teams to present solutions to customers. Deliver technical presentations, designs, POV, implementations, and troubleshooting for AWS projects in partnership with internal parties, vendors, and partners. Obtain necessary certifications. Create AWS solution designs encompassing AI/ML, analytics, containerization, and serverless architecture to ensure high availability, fault tolerance, and scalability. Take charge of MAP (Migration Acceleration Program) solution design across all MAP phases (Assess, Mobilize, Migrate/Modernize). Architect cost-effective and secure systems by implementing security best practices and ensuring compliance with frameworks like GDPR, HIPAA, or AWS Well-Architected Framework. Lead the development of well-structured solution and service offerings to facilitate rapid cloud solution adoption for customers. Lead the creation of standardized Statements of Work (SoWs), Standard Operating Procedures (SOPs), automation scripts, and common solution designs to streamline processes and enable scalability across projects. Collaborate with cloud engineers, sales, marketing, and the wider Westcon technical team across APAC. Promote cloud adoption among partners and customers by sharing best practices, insights, and cloud strategies. Engage in public speaking at Westcon and AWS events to demonstrate expertise and advocate for successful cloud solution implementation. Organize hands-on workshops, certification programs, and knowledge-sharing sessions to enhance partner expertise.

Negotiation

Robotics Researcher, Perception & Vision

Ho Chi Minh - Viet Nam

Product

• Computer Vision
• ...

Develop and implement perception systems for various tasks such as object detection, segmentation, depth estimation, and 3D scene reconstruction Create pipelines that combine RGB, depth, and inertial data for real-time use Adapt vision models for consistent use across different environments and hardware Improve inference pipelines for optimal performance on embedded compute platforms Collaborate with other teams to align perception outputs with their needs Conduct systematic evaluation and iteration on hardware performance Contribute to open-source release of perception models and tools.

Negotiation

Featured Job

Sales Consultant

Ho Chi Minh - Viet Nam

Product

• Sale
• Cloud

Foster executive relationships with customers, provide strategic direction, and thought leadership Develop business growth opportunities in collaboration with our Client and Google Drive new business development Understand complex customer requirements on a business and technical level Lead opportunities through the entire business cycle, working with cross-functional teams as necessary Focus on portfolio growth through tailored engagement methodologies Plan, pitch, and execute a territory sales strategy

Negotiation

Technical Lead

Ho Chi Minh - Viet Nam

Product

• NodeJS
• Python

Leading the backend development team, providing technical direction, mentorship, and best practices. Designing and implementing scalable, secure, and high-performance microservices-based architectures. Architecting and implementing agentic AI workflows and RAG (Retrieval-Augmented Generation) systems for personalized user interactions and automated coaching features. Overseeing data pipelines and infrastructure required for real-time AI model inference within a microservices-based environment. Collaborating with stakeholders to align on requirements and delivery timelines. Optimizing application performance, monitoring system reliability, and proactively troubleshooting issues. Advocating for CI/CD pipelines, automated testing, and robust version control strategies. Documenting key architectural decisions, APIs, and processes for internal use.

Negotiation

Platform Engineer

Ho Chi Minh - Viet Nam

Product

• Backend
• Devops
• Data Engineering

Create and maintain distributed infrastructure responsible for handling telemetry, sensory, and control data in cloud and edge environments Develop and operate data ingestion and streaming pipelines connecting robot fleets to the cloud in real-time, including video, joint states, audio, and LiDAR Build and manage backend services and APIs for the developer-facing platform, prioritizing reliability and excellent developer experience Oversee and improve cloud-native infrastructure utilizing Kubernetes, Docker, and infrastructure as code tooling Ensure platform reliability through monitoring, alerting, autoscaling, failover, and incident response Provide support to ML and robotics teams with data infrastructure for training pipelines, policy rollout, and hardware-in-the-loop simulation Implement secure APIs with access control, rate limiting, and usage metering to accommodate scaling efforts

Negotiation